Hampton Inn & Suites McKinney

Very nice place to stay

Have stayed here several times of past 2 years, and the property seems like it is not being maintained well. Pool was very cloudy and had some type of brown mold growing around edges. Carpets were really worn looking, as was the room furniture. Employee's I engaged with did not seem to enthusiastic to be there. Probably wont stay here in future.

The property was fine, unfortunately the deal clerk had walked off her job just prior to my groups arrival, so there was a bit of a delay to get us situated. The manager was very apologetic, and another clerk who happened to be nearby came and helped on her day off. Would stay there again

Room was a little run down. Broken outlets by the bed made it hard to charge my phone. Clock was wrong from not being updated from Daylights saving time months ago. Things like this makes me question the attention to detail of everything in the hotel. Also door to bathroom was very hard to close.

The inside of the window had bird mess on it. The refrigerator didn’t work melt all my son ice cream. Some on the outlet plugs didn’t work. The sheets wasn’t clean.

Was great

Visiting family on Christmas Eve. Had a very nice stay here. Pet friendly, staff friendly. Clean, comfortable beds, all around nice! Tommy was very nice and the late night lady whose nameI missed. Kudos to the cleaning staff. Didn't get to enjoy the breakfast though as we had to leave early! But looked good!

The room was amazing and the bathroom was very spacious definitely recommend to anyone.

What I liked about the property was the very friendly staff and the convenience to our event. The property was average. The elevators were having issues first day. Breakfast was ok first day but awful our second day.

Very nice hotel with great front desk staff. Breakfast buffet had a nice variety and was from 6-10 am which is unusual. Lots of restaurant close by. Would stay there again.

Great service, helpful, great for kids, amazing breakfast

The property was well-managed, the breakfast selections were good, and the it was only a 6 miles from where I needed to be. I would have liked for the entrance to the property from the freeway to be more visible & bolder. This was my first time in this area. Change room coffee makers to keurig.

The experience was perfect the rooms were clean. The check in was easy.

Had a great stay while celebrating my cousin wedding.

Good

Front desk clerk was friendly, hotel was clean and centrally located

Very convenient

I like the property staff

The facility is clean and staff very pleasant. However, @ 10:15 pm, what appeared to be a loud argument occurred in room next to ours. Lots of yelling and what sounded like things being thrown against our adjoining wall. I heard loud bang/pop (possibly from a small 25 or 32 caliber pistol)! I called the front desk at this time and reported my audible findings. Shortly thereafter, the argument quieted down. At about 10:45 pm, the yelling and screaming of two or more persons (possibly female) escalated again! I called the front desk to report this. The person I spoke with said the manager had called the room after my first call to the desk, and a person told the manager the “she dropped something”. At that point, the desk person said they would call the manager again. Approximately, 25-30 minutes later the noise stopped.

I was booked in the wrong hotel that was far away from where I wanted to be. I had to get another hotel and I did not get a refund. Terrible experience.