Hampton Inn Muscatine

Had a good time

This Hampton Inn is in a good location, off highway 61 near grocery stores, fast food restaurants and other shops. The front desk workers were friendly. The breakfast and the fitness room were consistent with other Hampton Inns. The hotel was clean but it was definitely dated. Also, there was poor lighting in the parking lot and our room was cool (it was cold outside when we were there). Overall, not fancy but decent.

😊

Hotels needs upgrading and deep cleaning of common areas and rooms. Some lights did not work in my room, shower door broke off. My room also had a terrible cologne smell. Called front office five times with no answer. Front office staff not available on check in. I had to wait for a while to get someone to check me in.

Pool was so cold. Was told that the heat gets shut off by corporate at a certain date. Then was told that was not true. Either way we were stuck with it. They were out of tea for entire 5 days of our visit. We had to go purchase our own. There wasn’t any ventilation in our bathroom and told that there were only a few rooms where it did work. They said the hotel was getting a renovation this winter. The people taking care of breakfast were very king as well as woman that cleaned our room. Our bathroom door didn’t shut and piece on the bottom of refrigerator fell off. Dresser drawers also didn’t shut. They would open when you walked around the room.

Was absolutely satisfied with our stay at Hampton Inn, Muscatine! Friendly staff, excellent service, phenomenal breakfast! Thank you!

Just a nice place to stay and that we were able. To get in early as we ha d a wedding to get ready for and go to.

It was nice and we will be back.

The bedding on one of the beds smelled and had visible dirt. The bathroom smelled sour. There were splashes of stuff on a wall and a headboard. The room smelled like dirty feet. But the property itself was nice and well kept. Staff was really nice. I have pictures if you'd like to see.

Staff was helpful and friendly. Property was safe and well maintained. Would definitely stay here again

It was great

The property is outdated and depressing. Definitely not worth the price.

All good

Everything was good

Not a lot of options in Muscatine so we chose the economical one! This hotel property is dated and in need of update. Good size bathroom but, other than that I have nothing really good to say!

Great stay

G

My card was charged twice for the stay and when I tried to get it taken care of before checking out, I was assured the extra charge would be taken care of. When I returned home I noticed the extra charge was back on there.

Check in was great. Front desk attendant was very helpful. Hotel is in a good quiet location. Room was ok. Nothing extravagant, the furniture was worn, some tiles on the floor were broken, draperies were lacking, but it was fairly clean and the pillows were comfortable. Really not worth the money we paid though.

After waking up from our first night we noticed a lot of ants on the tile floor. The housekeeper was in the hallway and we showed it to her. She said that she would spray and get rid of them. Upon our return that evening the ants were still there! We called the night desk clerk and she came up (2nd floor]. She immediately put us in a different room on the same floor. We woke up the next morning and our nightstand and the bathroom floor had alot of ants! I took pictures before leaving the room and upon our checkout we showed and discussed it with the day front desk clerk. She had no answers nor was willing to offer any compensation. The GM called me the following day. She was sincere and arranged for compensation. I wonder is this an ongoing problem at this hotel? The breakfast was very good by the way.