Holiday Inn Express and Suites Newton, an IHG Hotel

Everything was wonderful. Staff accommodated me with a stool so I was able to get up on their high bed (5’3”). The only negative was the heating unit fan did not lower., so it was noisy.

The room was clean and satisfying. I have no complaints

There was a bright light shining in my room without any curtains to darken it. Very noisy from other rooms. Room was clean. Property was clean. Breakfast was below average would not stay here again.

Helpful staff.

Very nice place to stay. The mattresses piled up outside are a bit of an eyesore but the new mattresses in the room were very comfortable!!

Nice, clean hotel with large rooms. Ours was right next to lobby which was very loud early in the morning when breakfast starts.

Great place. Will book there again

The hotel is clean and the staff is helpful and friendly.

Great stay, was as described

Clean and safe

Bathroom did not have an exhaust fan and the remote window shade would not work to raise the shade to the up position. We only stayed one night but would have been more of an annoyance for a longer stay.

All employees were so pleasant and helpful especially your housekeepers and breakfast staff.

Met our needs

Only thing missing is a decent breakfast.

Room was clean. Staff was friendly & helpful. Included breakfast was convenient.

Great hotel. Huge breakfast buffet. Large and clean rooms.

Check in was great, staff was very helpful. Room is clean and neat. The A/C unit is incredibly loud. Loud enough to wake me when it kicked on. In addition, the ambient noise is very loud. I don't know if it is a lack of sound proofing? I've never had an experience like this. Exterior vehicle noise as well as every person in our wing, word for word, as they converse on their way to their rooms. The keycard beep, door handles, etc. It is currently 3:30am and I can hear neighbors talking in their room from across the hall while I lie here. It is very frustrating. I am thankful my kids sleep deeper than I do.

Recommend

Our room was very clean and they had every essential that we needed.

Staff was friendly, room was clean