Holiday Inn Express Hotel & Suites Phoenix North Scottsdale, an IHG Hotel

stay was great

Great

The environment excellent, very clean and quiet and I enjoy eating very good free breakfast every morning .

The property is in poor condition. The driveway bricks are broken, lights out on the the building. The room tiles sounded like the breaking under your feet. The electrical didn’t work in the room. We stay at Holiday Inn all the time and I’ve never stated a worse one than this very disappointed.

Great place to stay. Easy drive to Mayo Clinic. Breakfast was good. Lots of parking. Lots of places to eat in the area.

El hotel 10 de 10 son dos veces que me quedo en los holiday inn y me encantan

They were excellent host

Great location next to a shopping strip. The breakfast was the best Ive had at a hotel. The area is quiet and staff was very friendly and polite.

Stayed here because our flight got in pretty late at around 2am. So we only slept we didn’t get to try their amenities or breakfast but stay was very comfortable & had a very good nights rest. Hotel was very clean & night front desk clerk was very friendly & informative.

For a 4 day stay, it was wonderful. Friendly and professional staff who were always ready to assist. Close to my appointments; clean room and a delightful breakfast,

Staff is exception! They are so friendly, personable, professional. We were greeted everytime we left the lobby as well as when we returned. They were great from front desk to housekeeping.

The freeway noise was the only downfall.

Todo bien

We got into the hotel late, and the staff was helpful getting us checked in quickly. There was plenty of parking and it was free. Right across from Desert Ridge mall was convenient. The room was spacious and clean. Breakfast was decent, not a ton of options, but good for the family. We've stayed there once before and will be back again in the future.

Everything was great. The location is in the center of everything. The only thing I would improve is the food selection for breakfast. The juice was completely watered down and there wasnt much to choose from food wise.

Great experience

Very noisy.

Convenient

My room was spotless, smelled good, the bed was comfortable, temperature good, front desk person, JP was polite, kind, friendly and helpful. Breakfast was very good and the employees in the buffet area were also very friendly. My only issue is the lights in the room. There's no such thing as simple on/off switches anymore I guess and I guess the lights are on one circuit. All the lights in the room go on when you put your door card in the slot at the door. Good at night, not so good at 6 am. No light over the coffee maker so I used the bathroom light for that since I couldn't handle all the lights in the room blazing in my eyes at 6 am. But if that's the cost for a clean, comfortable, safe room, I'll take it. This is my second stay here, and I will stay here again next Christmas. Plus, they could accommodate my request for an early check-in. It's a good place to stay at in my opinion.

The handle to the bathroom sink was dirty. It appeared to have soap or lotion on it. It was very noisy - the Arizona Highway 101 is a stone's throw from the property. The requirement to put a card into a power management slot to turn on the electrical power in the room is concerning (why) and aggravating.