Homewood Suites by Hilton San Antonio Riverwalk/Downtown

The room is not worm

One overnight stay in San Antonio. This hotel was reasonably priced and right on the River Walk. Very clean older property. My room was a suite and well equipped kitchen facilities. Staff were friendly.

The hotel's location is excellent! The front desk, breakfast buffet and housekeeping staff were all very pleasant and accommodating! Would definitelu stay again!

Overall loved the experience, definitely book again

Had an amazing time. 10/10 would stay here again!!

Cold water showers one day and then the smoke alarm started chirping at 3am! The overnight maintenance man came and removed the smoke alarm stating the next shift maintenance man would be in to replace it between 6-7am, no one showed up. So no one got any sleep. When I told the front desk person they said “oh I’m sorry, your receipt will be emailed to you. Have a good rest of your day.”

Great stay, rooms are amazing with a kitchen and lots of space. Quiet.

Estancia limpia y buen servicio, lo único es que te cobran $49 por estacionar tu carro en un garaje del hotel en otro lado “seguro” cuando se supone que cuenten con estacionamiento para sus huéspedes.

The staff at this property is top notch. They are all very friendly and accommodating. This is the perfect place for a family. Our family of 13 had 3 rooms and we could all gather in one room to play games and open presents. The rooms are large and have everything.

Fantastic location!

Loved the room. Location to stuff was great.

Great location

We liked the location: direct access to Riverwalk, Alamo, Cathedral, etc. Breakfast was great - just make sure to show up earlier in busy times. Parking is valet, so we used the garage across the street (need a reservation with in/out privileges!). The suite was wonderful; we were four (with two kids), and having two separate areas for sleep and kitchen/eating was a big help.

La propiedad la considero vieja, note que en varias partes de la habitacion habia cosas solo pintadas con pintura blanca. Cosas pequenas, como el lugar donde ponen el papel de baño estaba sucio. Quise usar el sofa cama, pero la sabana de cajon tenia manchas rojas, una toalla mediana tambien tenia manchas rojas. La alfombra que daba de la sala a la habiacion ya estaba muy desgastada. Mayoria del staff de la recepcion fue un poco grosero conmigo al momento de despejar dudas. Otra cosa que no nos gusto fue que no iban a limpiar la habitacion todos los dias, al momento de hacer checkin nos comentaron que no irian todos los dias, desconozco si fue por le epoca de fiestas o siempre lo manejan asi. De los aspectos positivos, fue el staff del estacionamiento valet, todos muy amables.

the propriety was very clean and nice but the front desk staff at check in was extremely rude. He snapped at us that the there were no ice machines or vending on the floors but never told us the pool was out of service. One of the reasons we chose this place was because they had a pool. It would have been nice to at least have been told before we got changed and went the roof to find a sign it was out of order. Over all it was a nice place to stay close to river walk and alamo and site seeing things just wish the staff had been nicer.

We liked that it was on the more quiet end of the Riverwalk!

Everything was great but $50 a night to park is outrageous.

The property needs to be updated. Location was great. Work on there cable system

Pésimo personal

Wonderful hotel! I will warn you, there is no parking. I did not see these details when I booked, and ignored the email about the valet, thinking it was just an additional amenity you could take advantage of. It’s not. Unless you want to take your chances with a random parking garage, opt in for the $49.95 valet and plan on that expense. Breakfast was what your normally expect from a regular hotel. Nothing fancy, nothing extra. Room was huge and so much room for the three of us. We loved it. Very quiet and we all slept well.