Kasa Bryn Mawr Minneapolis

Lovely

Nice new property. Location was wonderful for our needs.

We chose this property because it was cheaper than another hotel and looked nicer. Sadly we ended up spending almost double due to vague parking directions listed in tiny print on the last page of the check in information. It is not marked on the parking pass or garage door opener either. The parking spots for Kasa are not clearly marked and in an unlit (motion sensor activated) section of the garage. This section looks more like it is for the building’s maintenance staff not guests. The building reeks of weed and you could get a contact high just riding in the elevator. We found someone else’s sock under the bed and the slats of the bed frame weren’t even screwed in and shifted anytime you got in or out of the bed. Saving a few dollars could hit you with a towing fee and an unpleasant stay overalll.

A full 1 bedroom apartment with all the amenities of home. Can not beat it for comfort and pricing.

Everything was clean and neat. Had trouble with connecting the tv to WiFi and they communicated fast and effectively on how to fix it. Had no problems after

Very nice and cozy apartments with beautiful decor. Makes you forget you’re at the bottom of the low end on the north side of Minneapolis lol but overall excellent property!!👍👍 will be returning soon.

Muy buena

Was actually a small apartment unit. Nice fitness room and comfortable living

This place is incredible. The space was great. Decorated modern minimally, the kitchen had everything I needed to cook my own meals, laundry in the bedroom closet, a big comfortable kings size bed, etc. I could go on and on. The gym was great. The common shared spaces on the top floor were incredible with views of downtown mpls. It felt like I was there alone as I never really saw anyone else. I lover’s having this one bedroom apt for a few days. I used to live only 2 blocks away from here. I watched this place being built. The area is up and coming and so close to downtown. If I had to say one thing marginal about my stay, it would be that I dumped the ice when I got there and in 3 days the ice maker had made maybe 30 cubes of ice. I couldn’t figure out was was wrong. However I did use the virtual help online and they got back to me right away. They were helpful with suggestions but I didn't fuss with it. Check-in, assistance, check out was so flawless and easy… all virtual.

Beautiful property. The night time zombie crowd is everywhere and I did not feel safe in the area. But the property itself was amazing.

Area around the building is not great, check in process is not easy, television did not work for a day until they sent out a technician, A/C blower could not be shut off.

The apt was very nice, but hard to find (no sign), locked main door, and quite confusing for us non-hip. We were lucky the kind apt manager was helpful. Would not stay there again because of the hassle we had to find the place (at night) and the confusion when we got there.

The entire building including the unit smelled of marijuana. We couldn’t sleep for two nights because there was loud reverberating base above us. When I went up the second night to ask the person to turn the music down he was very confrontational and made me uncomfortable. We ended up leaving a day early due to lack of sleep and we’re giving no refund as we were told the reservation was nonrefundable.

It was a good stay and we were comfortable, but there was a smell of marijuana through the hallways and in the elevator which seeped into our room so we didn’t appreciate that smell.

Very clean...well kept...good amenities...near downtown...friendly neighbors...would recommend for short or longer stays in the twin cities!

I never got a chance to stay. I would never ever recommend a Kasa property. I went through such a hassle in trying to communicate with them. They texted me 30 minutes before check in to tell me that the HVAC unit isn’t working properly and that a maintenance person would have to come service it sometime during our stay. Who wants a maintenance person to come invade your space while on vacation? Mind you, it’s summertime and hot out. They refuse to refund any of my money. They said they would only refund one night if we chose to stay in the unit with the broken HVAC. It’s their fault and didn’t tell me ahead of time that they knowingly had this issue. They should be ashamed of themselves to run a business this way. They should solely be responsible for refunding the entire amount they charged me, even after the back and forth, they said that the unit would NOT be available after all and still NEVER refunded me. I would be very weary with booking with them. I can’t trust them. Something was wrong on their end and they took my money. Told me to go through hotels.com to refund me, when they should themselves offer up the refund. It took hotels.com three hours to find another place due the the irresponsibility of Kasa management who could not supple the unit. I absolutely DO NOT recommend anyone staying here. If something happens, you will not get your money back. It’s a waste of time and money. Find a different place to stay.

One bedroom unit in a residential apartment building in residential neighborhood. The unit was comfortable and well-appointed. The walls are paper-thin, so you can hear everyone living their lives around you, which isn't ideal. No on-site parking, but plenty of parking on the street. Nice option for a longer trip.

Overall the hotel is exactly what everyone else has said it’s been, I thought the area/neighborhood would be sketchy but I didn’t have any issues around the area. The hotel seems to be half apartments and half hotels so everything was well kept and the gym was actually pretty nice. Tons of pots and pans and silverware in the cabinets which helped cause I made steaks one night while I was there for my Girlfriend. This is a really nice place if you want a mini apartment for a few days it’s cheap and everything about it was nice

Very nice room, very clean, very comfortable. Kasa team is available to help 24/7. Would definitely recommend. I do think the security deposit should be more clearly indicated when you are looking at the price; most hotels do not ask for a deposit. Also, the facial recognition part of reserving a room is pretty creepy and seems unnecessary. At that point you already have my deposit, my debit card info, and a photo of my driver's license. I get that you are going for security, but it felt a little invasive to have my face scanned for a couple nights of renting a room. Just my two cents. But overall, the room was great and the service was helpful. I hope to be back!! Highly recommend.

Instructions for access and elevator were incomplete......room entry not explained.....TV did not work......layout was terrible (had to walk from one end of the unit, the bedroom, all the way to the front door to use bathroom)......no instructions how to operate thermostat..... parking was inconvenient ......no grocery or restaurants in the area except one breakfast walkup......no onsite maintenance to spread salt on icy walkways