Wingate by Wyndham High Point

Amazing stay!

Jacuzzi in bathroom

Clean, economical

Staff was friendly and great at their job. Room cleaned each morning and always polite. Toilet had issue but staff fixed and shower took some energy to get going. Food was good

It was an adequate stay. Nothing fancy but it was clean and the staff were friendly - especially in the breakfast room. Front desk was a little hit or miss in terms of knowledge but welcoming.

The person on duty when I checked in was less than welcoming and not very helpful- more annoyed to be honest. The man, Terry, Tony,... that ran the breakfast in the morning was ABSOLUTELY WONDERFUL and incredibly accommodating!!

Wyndham Should Do BETTER! While I'm sure the cleaning staff do the best they can, the room I stayed in was stinky (so much I had to Lysol spray everything) and musty, like the carpet needed a deep clean. I felt very uncomfortable in the bedding, I could not walk around barefoot and I was sneezing a lot from all the dustiness of the upholstery. The tub floor creaked a lot when standing under the shower. The hotel just needs a Super Deep, deep clean. And sadly, based on how uncomfortable I felt with the cleanliness of the room, I didn't trust that the breakfast was going to be any good, so I can't comment on it. Also, for $262/night, it was a terrible value for the price. Sadly, all the comments I've heard from my fellow High Point Market attendees have been to advise not staying in a hotel in High Point because they are so run down. I'm very sorry I didn't listen to their advice and book in another town or do a vrbo... Lesson learned. Hopefully the hotels in the area will make investments to improve, at the very least, which is to simply deep clean or change the carpets and freshen up all the dingy furnishings & decor.

It's okay. 3 stars overall

A little outdated but worth the money. Very clean. Pillows are the size of a chicklet

Property needs a face lift.

Bedroom had a shower door beside the bed. And matress was hard. Closet door literally opens into the shower.

I go to this place every time I'm in town. The people is so kind and friendly

The people there are friendly and kind.

Clean inside, not as modern as other places, but very comfortable. Exterior area clean, grounds maintained and well-lit. Housekeeping in my suite was on point. Ms. Swanusu (concierge?) was extremely polite, helpful, promptly attending to any of my needs. When a stuck closet door prevented my getting the iron/board, she arrived just minutes after my call to front desk, apologized for the problem, and later brought up a new iron & board. So graciously kind! i recommend.

My husband was recovering from nosesurgery when we were there. The woman at the front desk (Swan Chu on her name tag) told us we could check in early but when we arrived and it became apparent that I forgot to include my child when I made the reservation (because originally we were not planning to take her but childcare fell through), the woman accused me of being intentionally lying even though I was standing there WITH her and she actually called me a liar. When I told her she was being rude, she said she would not allow us to stay there and would not refund our money or allow us to speak to any manager but her. Because my husband was literally bleeding out of his nose and other hotels were full, I swallowed my pride and begged her forgiveness for calling her rude (even though she was in fact the rudest hotel employee I have EVER come across). After begging her to let us into our room for 10 minutes, she deigned to allow us in (but only after many apologies from me). I have never left anything but good reviews on this or any site. I stay at hotels a lot and you may notice have never written a bad review but this was hands down the WORST service I have ever had. It did not end there: The TV in our room didn't work, the carpet was soaked with water that leaked from the AC, there was only a single outlet between the two beds. I was too afraid to complain to the desk about flooding for fear of being thrown out by this horrible woman.

We like the property for its proximity to the annual Jazz Festival in High Point. The continental breakfast is exactly what we need, but we don't spend time in the room or vicinity. The staff is always efficient, professional but friendly, and knowleagable.

Overall stay was okay. Comfort and condition were horrible. The a/c hardly had enough force to reach to the bed. Minimum temp was held at 60 which was not enough on a hot, muggy, summer night. The window screen was punched out and hanging and the window itself was off the track. Sliding glass doors required a lot of elbow grease to move them. Was not provided a DnD sign so house keeping tried to barge in at 7am. Garbage from the previous visitor was still in the recycle.

The place is run down

The bathroom definitely needs upgrading. Old peeling caulking. No option of streaming but staff was very nice except for the cleaning staff. We had requested a late checkout and she kept trying to come and clean the room regardless.

I expected WAY MORE from a Wyndham hotel! Very disappointed! I booked a 6 night stay and refused to sleep on that bed. Booked another hotel within the hr of checking in to my room. and my expectations were met with at a Comfort Inn. The hotel refused to refund me my money for the entire stay and charged me for the night even tho I did not stay there.