The location is very easy to find and we went there just by tram stop right in front of the building! The tickets processing with the officer was very quick, I just show the printed tickets that I bought from Traveloka and less than 5 minutes they took us to the elevator. It's was very easy! From 77th floor we can see 360 degrees around of gold coast and it was so beautiful to see the white sand and blue waves along the beach.