There were bugs everywhere and we left

I like the size of the room, very comfortable.

We had 2 family suites and they were very nice. The bedroom needs more lighting. Worked well for us.

Wonderful Stay

Staff were great, very friendly and professional. The computers decided to reboot during my check in so that took a few extra minutes to do. But overall, a very nice place.

Lo máximo de este hotel fue el recibimiento que nos dio Kristi en recepción: súper amable y encantadora!

Just a quick over night. Shower door won’t stay closed. Our suite just simply lacked proper maintenance. Felt over priced for what it is. But the main thing is, it’s clean and that’s what matters the most to us.

First, some of the staff are great! There are two ladies who went above and beyond. They usually work afternoons to evening. The gentleman who works in the morning is terrible. Doesn’t fill up the coffee nor really pay attention. He is always on his personal cellphone. Short, glasses. The room smelled like mold. The bathroom shower leaked and was so small you can barely close the door. Flooded a few times! Not enough towels. The elevator broke more than once and has silly putty keeping it together. They need an upgrade or at least a remodel of the elevators. The housekeeping staff was excellent!

The property was nice and quiet. The staff was very friendly’

Excelente área céntrica.

Clean & comfortable. Close to Universal

We had a terrible experience. Two out of the three rooms had major issues. One room had cockroaches all over the place all over the walls everywhere. And the other room had bed bugs. Service counter did not help us at all. Having money refunded.

The check in was a breeze and the front desk Lady was very nice and helpful. We had 5 of us and had the queen suite. It was nice to have the bedroom privacy from the living room as we had a Small children and we put them to bed and could stillhang outin the livng room.

The room did not have AC super hot and the shower was dirty with hair. Room smelled moldy

Room was clean. Free parking. Close enough to the parks.

This hotel was very clean and affordable. The location was great and the staff was very friendly. We stayed during hurricane Milton and the staff was very helpful throughout the hurricane.

I love everything about this hotel. The staff is great. The location is excellent. The cleanliness is impeccable. The decor is wonderful and the pool / pool area is stunning. This is my favorite spot to stay while in Orlando.

The check in was an easy and quick process, the rooms was nice besides the bed being broken and seeing a roach on the roof. We liked that there was free parking and the breakfast was only 5 a person, their prices are nice but definitely need to make sure their room are in better condition. One other thing the room felt very very damp, form beds to carpet not sure why

Great location to the convention center. Excellent facilities. 20 minute Uber to Universal Studios. Would stay again

To begin with my checkin/out was quick & went great .We only stayed one night but there were a few things that were a little "off" with OUR room. It was on the first floor - i had requested (through the app) it to be a higher floor. 1.Our hallway was quite noisy / busy as it was near the pool and elevators and the door seemed thin and had a gap under it. 2.The BDrm AC wasnt working - they sent someone to fix it but yet it wouldnt cool the room unless you put it on Highfan & 62° 3.We were 3 and a toddler in the room and ran out of Bodywash. 5. No microwave (looked like there was a space for on) 6.BathRm door placement was werid -it opened inward so the matt would get stuck. 7.The carpet/flor felt sticky under your feet. 8.Lastly, the beds were comfy but seemed smaller than queen sized.. The staff were all ever pleasant and i would stay there again. I wouldve asked for a different room if i was staying more than the one night.