Great service

Full disclosure, the place was getting reconstructed while I was there. This is a property I have stayed in the past ad might have missed the heads up. The room was clean itself and was fully functioning, do believe this place had a decent shower. for a night stay this a was good place, being down town allowed also for great views all day long and a decent walkscore for things to see and do. the only issue I had was that the laundry service was out of service and that was the main reason I choose that hotel as I knew they had one. This did allow for a fun experience at a local laundrymat. Gym was also down but I am a pool girl and that hotel still has my favourite hotel pool with slide.

Food in the bar is just average, the hall ways are loud and sounds travels.

The location is ideal. The hotel is in the process of renovating the building and this distracted from my stay. I was not made aware of the renovations when I booked my room. Too bad. Also, I was under the impression when I booked that parking was included. When I checked out, I was billed for parking. An unanticipated expense.

An all round great stay in a wonderfully located property. The breakfast is also top notch. We would definitely stay there again.

We love staying here

Our stay at the Holiday Inn Sydney - Waterfront was excellent from start to finish. The location is perfect, right on the waterfront with beautiful views and easy access to everything in the area. The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was welcoming. Staff were friendly, professional, and made the experience even better with their helpful attitude. Everything about our stay met or exceeded expectations.

The hotel Is not under renovation it would have been nice to know this

We stayed during March Break, the hotel was nice, pool was great and breakfast was really good. I am totally okay with kids having fun during the March break, however, we were up most of the night due to kids running down the halls, screaming and banging on all the doors. We went to the desk twice and the response we got was “we apologize it is March break”. We have a four year old with us, who was unable to sleep due to other peoples kids not being able to follow the rules.

When we arrived, there was a hidden pet fee and parking fee. It was 2am, not in the mood to argue. We got to our room and had smaller beds than what I paid for. Exhausted, whatever, there then was a party in the room next door. I don’t mind noise, but they kept banging on the walls and was quite literally shaking our headboards to a point we couldn’t sleep. At 4am asked the front desk to talk to them. Unfortunately there’s not much they could do. Only stayed 7 hours because of the inconveniences.

I stay here because of the food. I get it's being renovated, but even with that there are no operable windows and the air isn't exchanged. Parking is also a misery and worse, you pay for it. I'll also note that this hotel doesn't have charging options for vehicle if you're into that.

New renovated room. Friendly staff. Great location.

Property was very dated and still charged high pricing. Slow elevators, dark hallways with stain carpet. Nice view of the water. Great entertainment at the onsite pub but no local beer available for purchase.

There was a lot of issues around parking and space, the floor around the toilet was stained with urine, the toilet ran all night and there was old Chinese food under the bed and there were sauce stains on the carpet (we didn't have Chinese food) I understand we went on a busy weekend and staff we're so, so busy - but the room was not cleaned at all.

The place is under renovation. Though I didn’t see any. Nice hotel. Pool and hot tub -nice! Staff were amazing and called me by name! Cons had a wheelchair accessible room. Ample space in room and bathroom. However, the grab bars in the bathroom are shiny steel. They are not for accessibility. You cannot use them as grip/grab bars at all. Also, you can hear the person in the next room sneeze. Rooms are not sound proof what so ever. Front desk staff went above and beyond to accommodate for the hotel physical shortfalls. However, the accessibility bars need to be addressed, as someone could get hurt.

Staff was amazing

great location easy access and food is fantastic

Clean room.. Staff was great..

Great stay. Clean room, super nice staff, and the kids loved the pool and slide. It was easy and relaxing. We’d stay again for sure.

Better parking not snow cleared. Housekeeping later in day.