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Children at pool area loud and unruly… running and diving. Would be nice to have a Adult quite pool

Horrible check in experience a very rude front desk staff member - once that was completed stay was very good

My recent resort experience was truly exceptional. Everything, from the ambiance to the room, restaurant, and service, was perfect. We certainly plan to return.

Seriously the most relaxing resort I have ever stayed in. Loved everything about it. The room, the wooden paths through the rainforest to the beach, the pool where you can sit and stare at the view. I will be back. Only stayed overnight this time. Next time it will be longer.

We had a lovely stay enjoyed the pool

The check-in was 'painfully slow' and the instruction as to where we could park our car and indeed how to find our accomodation was unclear, it taking 15+ minutes to find our way. It was only when a staff member came down the board walk in a buggy delivering another guest to an adjacent room were we able to find where to park our car and walk from there to our room.. The polished stainless steel floor in the shower recess is extremely dangerous, with one of us almost having a fall on the soapy slippery floor. Otherwise the facility was very pleasant and well maintained. The architural features were very interesting but at times impractical. An interesting experience but would not stay here again - prefer a more traditional holiday resort.

One of the best resorts

Beautiful surroundings and whisper quiet

Nice place

Crystalbrook is a delight. I wanted three nights in a place where I could be comfortable doing nothing. Nothing meaning I could leave my wife shopping in Bryon and I could sauna, swim, dine, relax, write, draw… all in the tranquil facilities of this hotel. I chose Crystalbrook two months before our stay that if it was fine weather then great, but if raining (and it poured the whole time we were here) I would still feel like I’ve had the best time. I said to the staff on my way out, this was the fulfilment of a holiday about nothing. If I wanted something I could have found it but I chose nothing and it found me.

Awesome place

Great property overall!

Love it - such a beautiful relaxing property

We loved our stay at Crystalbrook Byron. Always such a lovely getaway. Lovely vibe, great amenities and friendly staff. We look forward to staying again

Calm,clean and a stylish stay in a rainforest

We really like to stay it’s beautiful rainforest quiet relaxing place highly recommended

Perfect rooms and relaxing environment

We recently stayed here for two nights for our wedding anniversary. The resort grounds were absolutely beautiful, a large foyer at the entrance and board walk tracks through the rainforest. Our room was very spacious and included a bath tub, veranda, kitchenette, dining table and lounge room. A short drive from the Byron town centre, we had a car with us which was definitely needed. We have previously stayed at other Crystalbrook hotels and weren’t quite as impressed with the condition and cleanliness of Crystalbrook Byron. The couches were very stained and rooms felt a bit older than we expected from the photos. Pool was large and not too crowded, however very deep so only really suitable for laps rather than relaxing. Poolside bar was closed our entire stay so we ordered drinks at the indoor bar instead. Overall, we had an enjoyable stay and hope to come back one day.

J'ai payé 75AU$ sur le site hotel.com pour un petit dejeuner qui est facturé 35AU$ sur place! J'ai réclamé aupres de l'hotel qui m'a renvoyé vers Hotel.com. Ceux ci m'ont bien confirmé que c'était l'hotel qui fixait ses prix directement sur la plateforme. L'hotel n'a donc pas été honnete avec moi. je n'ai pas apprécié du tout cela, car c'est un bel hotel de standing. Pas acceptable!

Nice hotel. Staff were maybe slightly unfriendly. Big resort spread out so room is a good 5-7 minute walk from pool / restaurant / reception. Not for everyone. Also about a 10 minute walk to beach. Lovely restaurant. Pool average.