Overall my stay was ok. The room was clean and I felt safe. But the room was supposed to have a refrigerator. There was no refrigerator. I asked about it. One of the staff seemed to think they could get one & agreed it was supposed to have one. And he Said he could make a call. But the other staff said no and no call would be made. I'd just have to deal with it. I was initially told i could get cold bottles of water, soda and Red Bull from the bar for free for the inconvenience . But the same staff were never there again the rest of my stay, and there was no notices left for new staff, to give me drinks for the inconvenience, Since i couldn't keep any in my room cold. That was very frustrating. I booked the room to have a refrigerator. Also there was no air conditioning. There was a ceiling fan. But no actual air conditioning, and it was incredibly warm in the room the entire stay. This was not stated there was no air in the rooms. It was also shared toilets/bath. Which also isn't stated. Not a deal breaker, but it should be very clear.

Good accommodations for a couple of nights stay. Room was small but just needed a place to sleep. Easy to get to train and Qudos Bank Arena for concert.

Great place to stay and could walk to the stadium to see Pearl Jam

Bed was TINY as was room

This clean place to stay. The room noisy with pub blow train adjacent

Great position. Central to everything. Plenty of public transport. Lots of cafes, shops, restaraunts. Older style building but great place and excellent value.

Staff were really friendly. Food was great and it sold Guinness on tap. A local told me landlord is an ex butcher - hence great steak I had. Parking not brilliant, and a bit dependent on day and time. Walking distance too stadiums for concerts - 1/2 hour easy to find. Also next to train station. Rooms clean and quiet but two toilets broken but still sufficient as not too busy. Will definitely use again.

A good hote close to trauns and Concord hospital

Beds uncomfortable, carpets dirty. There was an issue with wotif not providing hotel with proof of payment. (Moneywas taken off my account). Staff have attitude.

Dirty towels in room, lock on toilet door broken, mattress poor condition

Great place to stay.

We requested a refund, refused to stay there after checking in and finding out of date milk in the fridge upon dirty marks on the carpets.

Very clean and comfortable.

The property is conveniently located, the staff are friendly, and the rooms are clean. The only negative, which is a big one, I did not leave the hotel clean because there is no water pressure or hot water in the shared bathrooms. The shared bathrooms where not included in the advertisement and for the price point ($290 per night) I would expect each room has its own bathroom. I would expect at the very least that they would sort out their plumbing issues and have continuous gas hot water for guests.

The bed was crippled

Great location next to train station. Good rates

Terrible staff and environment. Expired milk

Not advertising as a hostel style room, no bathrooms in room. Limited bathroom facilities that had no locks working. People smoking inside the property. Generally unclean and not as advertised. Exorbitant prices during busy period.

The shared bathroom facilities looked like they had never been cleaned. I was given dirty towels with dirt stains of someone’s footprint on them. Doors and gates inside the property were slammed all night long. Disgusting and never returning.

Whilst the Hotel Concorde is by no means a 5 star resort, the rooms are fine and great for a last minute stay if you need somewhere on the cheaper side abd you don't mind a shared bathroom. Huge shoutout to Kelly, who dealt with a couple of not so good issues we had in our room, she was great and gave us a very generous compensation, which was very much appreciated.