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The instructions for keys and car retrieval was not very clear and we got very frustrated. A key box at the top of the stairs , a key box in the car park. A little testy .

Tara was so helpful and lovely. Great location. The trailer was quite basic and needed a good airing. Unfortunately it didn’t meet our expectations and we left after a night. This is no reflection at all on the staff, who were excellent.

Love the location, love the concept and possibilities. It was a cold night and the airstream left a little warmth to be desired, but overall, I’d give it 4/5 rating.

Minibar included, but no chocolate. Make the chips smaller and include at least 2 small chocolates. Bed, pillows, blanket all good. But difficult getting on the bed. Please add a step to make it easier to get on the bed. Please add light switches near the bed. Some foldable wall hooks for hanging clothes would be useful too. No physical keys – but (Bluetooth key) was unreliable at the start. We were given a key but it never worked. Understand you are trying to be different but should not trade off convenience. Keypad entry might be a good compromise. Nice freebies, coffee downstairs good, please make it a bigger cup and a double-walled one (is good for hot drinks) esp. we need to use the other hand for unlocking doors. Better yet, provide a small basket for carrying all breakfast stuff from café downstairs. IPAD and Netflix access good. More cushions needed to make sitting and watching more comfortable. Bathroom nice and clean, water pressure good. But drainage in sink and shower areas bad. No hair dryer, no tissue box, they’re commonly provided. Shampoo/conditioner blocks were unique but only 1 soap ¼ the size of shampoo. With Covid, antibacterial soap is best. Mystery check-in/etc may need to be ‘re-designed’. I helped guests in 2 other airstreams and cleaner helped us when we arrived. Maybe give more hints about this mystery so your customers look forward to it as a real adventure cos it’s no fun for everyone if you have to explain it after the frustration.

I didn’t receive my key and did not stay at the hotel

The Notel is amazing loved the retro and cool environment would love to go back with group of friends.

Loved the fact that everything was all inclusive. Little extras that standard hotels don’t have on offer e.g the speaker, iPad, bottomless coffee, free mini golf and games arcade. Truly a unique experience

Spent an amazing night at The Notel. It was an adventure to just get access to the roof top. But it was worth it. So want to make another visit soon, next time we will book the van with the spa.

Awesome space and the facilities were great. Location is so central and the roof top is cool.

Amazing experience, the rooftop was lovely and well set up with games and delish snacks provided in the mini bar. All of the facilities are immaculate, it felt as though we were the first guests to stay!

Very cool space, clean and comfortable. Great being in the city but staying in something a little different. Nice everything in the mini bar is included 👌

I'm probably the wrong demographic - this was hip, funky or whatever words are used nowadays, but basically an oversized caravan on top of a carpark in Melbourne's CBD. Access through a hole in the wall coffee shop, then up two flights of fire stairs with garishly painted pink walls. Expensive for what it was, but the complimentary mini bar was a nice touch.