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This place is like a well oiled machine, they know there unique place within the Tourism sector on the Gold Coast and they go happily about trying to exceed their Guests expectations. We chose express Check-in which was seamless & informative before we arrived & checkout was a breeze. Concierge Desk was very helpful & the Dining options were varied & delicious. A special mention to Housekeeping as our Water View, balcony room was exceptionally clean & spacious. Very family oriented & they cater to the kids beautifully. Obviously avoid School Holidays & high peak times which can get noisy if that is an issue for you. We are a mature couple however & still had a blast. There’s something for everyone here! The Magical feels brought out our inner child & we just loved our stay. Friendly, hospitable staff abounded in all areas of SeaWorld. We made use of our 4 Theme Park tickets package for the duration of our stay which was incredible value. Whilst there it was easy access to the SeaWorld Cruises & our Buffet Lunch was so relaxing. We also used the Hopo Ferry with an all Day hop on hop off ticket. It stops @ various spots along the way to Surfers Paradise including HOTA where we ate lunch @ the Cafe & checked out the Art Gallery & 360 views from the top of HOTA So much to see & do you are spoilt for choice. Good to Note there is also Public Bus Transport just outside on the main rd of SeaWorld that for 50cents will take you anywhere along the Coast.

Resort facilities were rather dated. Parking limited. Staff and service were excellent in both hotel and resort restaurants. Pool temperature was warm and relaxing. Lifeguards on duty were extremely attentive and professional.

Great staff, fantastic price, nice refreshed rooms. Would be great if there was a couch in the room and more options for dining.