They even don't care about you the guy who was on the front desk was on his phone all the time even when we check in there was a note on the door that the office open at 9:00 am but he was not there and when try to call him on the number that was provided on the note he was not picking and then after 20 minutes he was coming out from his room while talking on the phone and didn't even give us a call back he was just awful poor service

There was no one at the front desk when I arrived. The room was filthy, I should have just left right then and there. But I didn't. I didn't take my shoes off until I went to bed because the floors were so filthy. The tv didn't work so they brought me a second tv, which they did right away. The people upstairs came to their room around 3am and were stomping around. The water in the toilet ran all night as well... I will never stay there again!!!

You get what you pay for here. It’s not bad but definitely a 2 star at best. The bright spot is the clerk/manager who seems to be a jack of all trades for the motel. He is excellent!

Friendly staff

Hotel a little bit outdated, however it was ok to stay overnight. Service was great and no issues. Location was good to visit different paces and parking was great.

For less than $100 I got a room, comfy king bed, clean, fridge & microwave, decent shower, and not just a desk & office chair, but also kitchenish table & 2 chairs. Only picky things I’ll call out: toilet paper dispenser was in an awkward spot and there was no lounging chair. (Had table & chairs instead and this was an okay trade off). Next time I’m in Vernon I would stay here again. This place punches above its weight class.

It was priced right for what it was. No complaints, staff was nice.

Good place to rest, except that we had some neighbors who smoked a lot and the smell was a bit tiring.

It .was disgusting and dirty i dont even know how they are allowed to stay open

All of it

The host was very welcoming. No breakfast was offered. We had a young gentleman smoking weed next to our room. Looks like her lives there.

Nice little gem. Clean and friendly. convenient to downtown. Close to places to eat. Will recommend

Staff weren’t glad to see any customers

Not the cleanest and seemed run down

It was ok clean but it was rough....broken pieces in the bathroom couldn't get into the pool or ice machine areas...

The room was run down but clean. A nice pool with a great hot tub!

Where do I start, website pictures weren't even close to room condition. The place was in dire need of a deep clean or update. Everything is old, dated, cracked, cigarette burned. Beds are old, miserably soft and misshapen. Main signage and website indicated a coffee/tea breakfast room ..none was found. Coffee pot in the room was not cleaned out from previous guests [?long?] anyone's guess! Pool and hot tub questionable. All areas of the hotel are staging areas for old, broken furniture and equipment. Of the three days we were there, no house keeping services. We acquired towels, soap, etc. and had to dump our garbage ourselves. This property should not be on Hotels.ca

You get what you pay for. The beds were clean but basic cleanliness behind doors and on top of heaters was lacking. The air conditioner worked well and it was nice and cool easy to find. The front desk closed at 9 and didn’t open again until 9am. We only had 2 towels and 4 people and arrived late so we could not get any extra towels and had to leave early so people in our party didn’t get to shower. The pool is cool but you get what you pay for. No bugs not too bad if you don’t have high standards.

I didn’t not stayed there was not safe and the front desk was close.

This is conveniently located and within walking distance of restaurants. The room we had was dirty - corner of bathroom floor dirty, only one towel, and the bed was higher at the feet than the head.