โรงแรมแกรนด์โนเบิล ซีอาน

Liked- Good location, spacious room and excellent staff behaviour. Reasonably good spread for breakfast. Disliked- The property is old and seemed to be a little short of maintenance. A little more attention can be given towards cleanliness. Breakfast was good but whatever else we ordered was not as good like everywhere else in China.

Great location and hotel. Bar staff and bar needs a bit of attention.

Die Mitarbeiter des Hotels sprechen Englisch. Die Zimmer sind geräumig und sauber. Etwas hellhörig. Dir Lage des Hotels ist super. Wenige Gehminuten von der Metro Station Bell Tower Linie 2 entfernt. Bekannte Viertel der Stadt sind fußläufig erreichbar.

The location of the hotel was great, close to the central area. The room was clean and the service was good. Overall I enjoyed my stay here.

its proximity to metro subway is a plus.

Old, decadent hotel in downtown in an area with no services nor shops. Staff is highly inefficient and unprofessional. Air conditioner wasn't working. Not worth for what you pay

Everything here is so grand! Service was superb. Breakfast was one of the best breakfast I've had in a Hotel. Hotel was super helpful in organising a taxi for us to the Airport.

위치가 아주 좋아요 베낭여행자에개 특히

夜遅く(午前3時ごろ)のチェックイン・チェックアウトにもかかわらず、スムーズに手続きできました。 フロントスタッフは自動翻訳機を持っています。 私たちのほかにも日本人のツアー客がいました。 タクシーでホテルに行くには漢字でかかれたホテル名のバウチャーを見せると大丈夫です。 朝食もおいしく満足できました。

아주 좋았어요 깨끗하고 공간도 넓구요

良い点：室内の備品が充実していた。 悪い点：氷を頼んでも持って来てもらえなかった。カードキーのエラー

We were a bit surprised that the air conditioning in the December period is limited to heater only. It became really hot and unbearable in the room. Luckily, the hotel brought us a fan so that we can cool ourselves off a bit as the heater was way too powerful. The wifi is non-existent because it is extremely slow.

初日の部屋にバスタブがなく、フロントに連絡して翌日から変更してもらった。 クレームを入れなければ、そのままだったかもと思う？と不信感がある

The location is a bit far from metro and it 10 to 15 minutes walking distance to find a restaurant or busy district. The staff is polite but cannot help much in sight seeing information. They don't even know that they have a sauna. Anyway, the sauna was not in operation even in winter time!

西安空港からのバスの終点、鐘楼ホテルから歩いて15分 大通り沿いのわかりやすい場所にあります 鐘楼までの間に手頃な食事場所もあり、ホテルの前がバス停で移動に便利です 日本語を話す人はフロントにはいませんでしたが 英語で何とか情報をもらえました 日本よりホテルでの両替の方がレートが良いです 部屋も清潔で、Wifiもまあまあ、LINEはシャットアウトしてるみたいです TVもNHKは映りません。中国だから情報管理かな？

Nice hotel in a good area. Easy to walk to main tourist sites. Restaurant menu could be improved a little, it is a little confusing - maybe due to translation. We had an incident in a lift. Apparently something went wrong and we dropped one floor which was a little frightening. It gets very busy with tour groups staying there. Breakfast is crazy and the staff try their best Good little bar in the front off the lobby

Convenience to public transport and the rooms are clean.

Buen hotel con muy buena ubicación, es antiguo pero con buen servicio, no le han dado un mantenimiento adecuado a las instalaciones de las habitaciones y tuvimos fallas en el teléfono y en el baño. Pero aún con estas fallas es recomendable

Reasonable prized, sumptuous lobby, friendly staff, helpful concierge

Considering this hotel is used by many tour groups, I was expecting this hotel to be quite nice. I booked 2 nights in a Club Room with Executive Lounge access. Due to availability, my 3rd (and final) night was going to be in a Balcony/Terrace room. Changing rooms didn't bother me. When checking in, they wanted to give me the (cheaper) Balcony/Terrace room for 3 nights. I told them I still wanted 2 nights in a Club Room with Exec Lounge access. I was told the Exec Lounge was closed as no staff turned up to work. I was supposed to have free access to food and beverages from 2 - 5pm. As the Exec Lounge was closed, I was told I could have a free coffee & cookie from the cafe instead. They would also wash 1 t-shirt free of charge per day. I was then told by a manager that he had worked there for over 10 years. At no time in that 10 years had the Exec Lounge been open! I took down 2 t-shirts to be washed (free of charge) and they wanted to charge me. Total CHAOS! The beds were as hard as a plank of wood and the rooms smelt like mildew. Carpet and furniture was quite dated, the bathroom door kept coming off the sliding tracks & water pressure was terrible. When I moved to the Balcony room, the new room also smelt like mildew & the bed was no softer. The concierge was always very helpful & obliging. In an excellent location. Around 8-minutes walk to the Bell Tower. I'd visit Xi'an again but I would probably stay elsewhere.