The Somerset Xian is in a nice location, with short distance from goose towers and the city castle. Also close to a modern shopping mall. The staffs were kind and friendly. Diego spoke good English and very helpful. We stayed in a suite room and it was large and clean. Strongly recommended!

The staff at Somerset was friendly, kind, and caring! They attended to all of our needs and treated us like family. Check in and check out process was also a breeze! Will definitely recommend staying here!

We don't often write reviews, but would like to share how much we enjoyed our stay at Somerset Xindicheng Xi'an. What a thoughtfully-equipped, spacious and pleasant place to stay, with lovely staff, too. (After asking for soy milk during our first breakfast, I was brought some every morning without even having to ask, for example). The breakfast buffet offerings varied every day, the gym and pool are pleasant (even if there could be more machines in the gym), and the location was very convenient for us. Very good value, and easily our favourite aparthotel on our 3-week trip of China! (Try the Mongolean beef place at the mall next door, or the nearby Lotus restaurant for good meals.)

Good property with sufficient room for a family of four. Staff are friendly and nice. Brought us a baby crib as soon as we asked. Location is decent, nothing particularly exciting nearby, except the mall has a lot of food options

상식 적이지 않은 서비스. 조식 식당의 커튼을 못 열게 함 사전 고지 없이 서비스 제약

편하게 잘쉬다왔습니다 조식도 좋습니다 지하철역까지 800m 정도여서 자전저를 이용했습니다. 슈퍼마켓,스타벅스,쇼핑몰,푸드코트가 바로옆입니다 백화점내 마사지샵도있습니다

The staffs were very friendly and helpful. Like to especially thank 王云 who went out of her way to help us secure entrance tickets to the Shannxi History Museum on line. Appreciate her patience as it took numerous attempts to do so.

Comfortable room. Located outside of the city centre. About 90mins walk and 30mins drive. Next to a shopping mall, provide good amenities if needed

家庭出遊可优先考虑，地点及服务优越

We had a wonderful stay at the Somerset Serviced Apartments in Xi'an. Upon arrival we were upgraded, for free, to a very large apartment/lobby that was much better than the one we had booked. The apartment was very large, spotlessly clean, very well furnished, comfortable and with all the necessary facilities. Service desk was very attentive and friendly. The location is also very good, even if Xi'an is a large city. We were some 10-15 mins by taxi from the centre of town - the Drum Tower and Muslim Area, and yet with plenty of very good options to eat around. Highly recommended!

Nice, clean and bright apartments. Very good value. Staff was helpful. Food choice of breakfast was quite limited. Nice gym with yoga studio. Didn't try the pool as water was too cold but it looked good with reasonable size. The property does not have restaurants, other than the lounge serving breakfast but there are quite a number of F&B outlets at the shopping centre just next to the property. Another hotel with a good Chinese restaurant was only across the road and you could be there by less than 10 minutes on foot. Also walking distance to 小雁塔 and 西安博物館。

Like : modern furniture, service, neat Dislike : plain food, not so tasty for foreigners

酒店整体水平比较好，到早餐水平太差了

Fantastiskt fint hotell med stor swimmingpool och gym på 27 våningen. Enda minuset är att det var svårt att hitta till hotellet och lobbyn.

Hotel superlativo sia a livello di servizi che di pulizia e posizione.

The apartment was very comfortable and great staff. The building is located next to a mall/grocery store which is very convenient. It is about 40 min walk to a couple of attractions. We forgot my kids headphones in the room and they found the headphones and we were able to get those back.

en general nos gusto mucho, el único detalle es que la alberca estaba en mantenimiento no pudimos utilizarla.

A holiday totally was ruined by the terrible service from the hotel. Before we arrived, I informed the hotel that we will be late due to flight delayed. No answers received at all. Then when we arrived, waited over 30 hr to check in and then the receptionist even can’t serve us alone, she answered 5 phone calls and didn’t even to answer my questions. Even worse, the next day, found a dirty cleaning clothes on the bed. I asked for a sewing kit twice, finally, got it when the third time requested. A service from hell.

Very good layout for family. Enjoyed the stay very much

I pretty much have only good things to say about the place. Clean, modern, helpful staff. Unit was clean, with full kitchen, with view of other high-rises. Property had pool, sauna, steam room all in working order and good condition. Gym and playroom also available. Free breakfast was the same every morning. Food not bad, but probably would become boring if we stayed there more than few days. Some of the common areas smelled like smoke, but that's not because it was allowed, but rather because this is China and people just don't pay attention to non-smoking signs. Area around property is safe. Bunch of places to eat in walking distance, ranging from very cheap to almost Western prices with everything in between. Mall across the street. Taxi ride to center of Xian is about 15 min and costs about 10rmb. Of course my advice to download Didi and never ever use taxis.