El hotel debió ser 5 estrellas. Hay muestra de ello, pero está en clara decadencia. No hay mantenimiento, literal se está cayendo a pedazos… se pagó con desayuno y aunque el personal se esforzaba por atender, la logística no les daba. Creo que si sigue así, no sobrevive más allá de seis meses…

Conosco l'Egitto. Sempre tutto approssimativo. La cosa che più mi da fastidio è che hanno l'abitudine di non cambiare le lenzuola tra un cliente e l'altro. Smantando il letto si nota chiaramente che il lenzuolo è stato usato. In questo hotel, avendo prolungato per altre due notti, ho cambiato la stanza ed ho avuto lo stesso problema in entrambe le camere. Purtroppo durante il giorno ero sempre fuori e non ho mai potuto parlare con la cameriera ai piani. Dirlo alla reception è come parlare "al muro".

The hotel staff take wonderful pride in the property and service. And the hotel is very attractive. Breakfast is excellent. However, it is difficult to evaluate the hotel because the government is building the meteo on Alharam- making it more challenging to walk to the pyramids, or any nearby business.

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I have no complaints except a very tiny insignificant one that the TV remote didn't work, which made it hard to watch TV because i couldn't change the channel. But that didn't matter to me. I'm only mentioning it because I found it a little funny. The room was more beautiful than advertised. It was nice and quiet and spacious and very comfortable. I loved the balcony. I enjoyed the view from there. The staff was very friendly, which was wonderful. I definitely recommend staying here.

Not clean, old furniture and very slow response in services

Hot water didn’t work and the hotel is not in a good condition or area

I did pay for the hotel with cash money

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I just found out that they charged me $187 instead of the price quoted by Expedia, I didn't know

They need to clean the halls and update the entire property. I think need re evaluate its category from 4 stars to 1 star, honestly.

Redelijk

clean was not the best, dust everywhere, blankets were old and dirty when arrived, refrigerator are super old and dirty.

Sehr freundliches Personal, gutes Frühstück

The staff were good and service was great but furniture were old and bed sheets weren’t really clean

Lovely staff, the buildings are in desperate need of renovation and cleaning. Spa closed some years ago

If this is a 4 star hotel, I'm Oprah Winfrey. Hotel is in major disrepair other than the lobby and dining area. Most of the staff were nice but some were rude and only cater to Arabic guests. Bed was uncomfortable. I would rate this hotel as 2.5 star which matches the low price I paid.

o pior hotel que já me hospedei na vida... localização ruim, limpeza: PESSIMA! wi fi PESSIMO! café da manha: PESSIMO! higiene PESSIMO! simplesmente uma CATASTROFE!

Sehr schlechtes Management in allen Sparten des Hotels. Generalmanager Zitat: „ ich weis alles und an mir kommt keiner vorbei „ sagt alles aus, obwohl in 14 Tagen nur einmal zu Gesicht bekommen und nach meinen Reklamationen überhaupt nichts wusste. Er kennt die Zustände im Hotel absolut nicht !!! Frechheit ! Werbung mit Indoorpool ist totaler Fake. Geschlossen angeblich wegen Corona, jedoch bei Besichtigung eine total kaputte Baustelle und heruntergekommene Abstell und Müllhalde. Mind. schon lange vor Corona ! Angeblich auch wegen Corona Kaffee, Tee in Pappbecher mit Plastiklöffel Essen nur auf Styropor Teller und Schalen Plastikbesteck und und und …. Schade für die Mitarbeiter und den Hotelbau insgesamt Alles wird aufs letzte ausgequetscht Nicht kommen und selbst sich nicht ansehen !! Kein Kommentar mehr nötig Warum so ein Hotel von Expedia überhaupt angeboten wird ist mehr als fraglich M. Mayer

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