Accueil parfait vue splendide sur les pyramides. J’y retournerai. Personnel à l’écoute et très serviable

Io ho prenotato camera tripla Deluxe per avere una camera un po' più spaziosa che costava circa 10 euro in più che la matrimoniale standard. Ma quando sono arrivata ci hanno messo nella standard. Quando ho detto che io ho prenotato la tripla Deluxe mi hanno detto che hotel è full. E che domani vedono se si libera qualcosa. Ho detto com'è possibile? Io la stanza l'ho prenotata 2 mesi fa. Da quel giorno doveva essere assegnata a me! Invece niente. Poi leggo le recensioni della gente a quale hanno fatto upgrade gratis! Quindi a quanto pare è meglio pagare la stanza base e magari dopo essere fortunati che ti fanno upgrade in una migliore. Che come me pagare di più ed essere messi in una peggiore. Un altra cosa che nessuno specifica:Le camere che non sono con piramides view,non hanno finestre. Solo una "finestra" che da verso corridoio del hotel. La nostra neanche era fissata, proprio stava su per miracolo con tutti i spifferi. Quindi dal corridoio senti tutto. Quindi non è solo che non hai il view,ma proprio non hai la finestra che da al esterno. Per poter ariegare la camera! Ma come si fa? Come si fa a proporre hotel con camere senza finestra? Per fortuna non abbiamo avuto la maledizione di Tutanchamone... Altrimenti non riesco ad immaginare il disagio del odore in stanza. Veramente inaccettabile. Unica cosa positiva,a parte la vista dalla terrazza sul tetto veramente spettacolare,erano i letti molto comodi e acqua in bottiglia a disposizione sempre.

Die Aussicht mit dem Service war Top. Das Frühstück war besser als erwartet.

A vista do roof top do hotel é incrível, as comidas disponíveis são ótimo e têm um bom preço. Hotel reformado recentemente com quartos novos e confortáveis. A localização vale pela vista, mas é um bairro que deixa uma sensação de insegurança muito grande, fica bem na saída do complexo das pirâmides. Distante do centro do Cairo, transporte é complicado, os modistas de Uber recusam corridas pagas por cartão de crédito e quando vc coloca a opção por dinheiro ficam tentando negociar o valor da corrida pelo chat, ou seja, a melhor opção é contratar um motorista pra ficar com vc o dia todo. A minha grande insatisfação fica pelo fato de que falaram que iriam fazer um upgrade do meu quarto e na verdade me mudaram de hotel, sem minha autorização para um quarto pior. Quando eu reclamei afirmaram que estava cheio. Achei desrespeitoso. O gerente tentou amenizar nos presenteando com souvenir, mas nada q compensasse a insatisfação criada.

루프탑에서 보는 피라미드,스핑크스 전망은 좋음. 루프탑에서 먹는 조식은 휼륭함. 객실 컨디션은 보통임.

Nagyon kedves, barátságos a személyzet, lesték a kívánságainkat. Árak is barátságosak voltak. Szeretnék még ide visszajönni. A felkínált idegenvezetés és program is teljesen rendben volt, szívesen ajánlom az ismerőseimnek.

El sitio estaba muy bonito

No dudaría en volver a alojarme en este hotel si volviera a Giza. El trato al cliente es excelente. Te hacen sentir especial y son super atentos en todo momento ¡La terraza es inmejorable! Se nota que han renovado el hotel al completo y lo han dejado precioso. Muchas gracias por todo y buena suerte

Property was at great location, specially at sun set do not miss the roof top pyramid view. Fateh was great and he deserves a shout out for his great service and hospitality. If you are looking for something near pyramids then this is your hotel but if you are looking to stay longer then I wouldn’t as the property needs renovation. Thanks again for making our stay memorable.

We loved our pyramid view it's literally just steps from the pyramid entrance. The staff was excellent and food was amazing. We had issue with our room and they were very kind enough to move us to Shadow pyramids hotel which was also amazing. Mazen and Shahinda and other stuff were great made us feel better welcomed.

I was not sure about staying here due to some bad reviews. It turns out that once you are in, there is no way to go wrong. The location couldn’t be better. Right in front of the sphinx. You are accompanied by the 3 pyramids, 24 hours a day, get to watch The “light and sound” show, almost daily. Of course it comes with the disadvantages when you don’t want it. The food are excellent! The staff are warm, friendly, and extremely helpful especially Mohammad (Tuffy), Ahmad, and Mazen. It is so very uplifting to know that young person like Tuffy who studied medicine in England is here and will continue his education when he earns enough fundings. Clearly, Egypt is going throug tough time, (garbage everywhere) but with these wonderful young people, they will rebuild their country. I thoroughly enjoyed my stay there. very much.

The hotel with the pyramids view and free breakfast

Everyone was excellent

I wanna give a huge shout out to Abdullah at the front desk and Mahmoud both were very great to me and my family. Loved staying here and enjoyed their breakfasts and their hospitality ... great job guys keep up the good work!!

Réservation pour 2 nuits -3 adultes . A l'arrivée chambre non prête. Chambre non conforme a la description Chambre sans fenêtres. Le personnel tres gentille. Mais l'état de lHotel ne change en rien, a éviter. Le menage n'est pas fait. Poubelles non vides. Serviettes en tres mauves etat

My experience was totally different from the reviews that I saw in multiple traveling platforms. The receptionist was kind and we got the room I booked in Hotels.com. I could see 3 Pyramids and Sphinx directly in the room. The rooftop offered a better view and nearly no blockes in front of my eyes. Before checking in, I worried a lot what if no room available. Some people said in their reviews that they waited for a long while till their rooms got ready, and some were even arranged to another building. Almost all inns near this one were reviewed something like this. I personally would like to stay a bit farther after seeing all of those. My girlfriend prefered a direct, near, and good pyramids view. I had to prepare a backup then. Fortunately, that didn't have to be used. After check out, we received a bunch of postcards and two pieces of decorations of profile from the hotel. What a hospitality! We were also introduced with several traveling activities such as camel riding when checking in. There was no problem though we didn't choose any but staying in the hotel, and no tipping was obviously required there. The cleanness was adequate. Decorations was so so considering the price, but the view and distance is quite good. Then the price was acceptable.

Einzigartige Lage gegenüber der Pyramiden. Suite 7 Tage gebucht, diese wurde jedoch einfach 2 Tage anderen vergeben da der Flug Verspätung hatte......

口コミや写真を見て最高だと思い3泊予約しました。 ルーフトップのレストランからはピラミッド、スフィンクスが目の前に見えて最高でした。 朝食時のみいるレストランスタッフのハッサンは親切で楽しい方でした。 しかし2泊以上は無料の空港送迎と無料のディナー、部屋の冷蔵庫にはお菓子、ジュース、フルーツなど無料のサービスは一切無く、オーナーにメールで聞いても完全に無視されました。 空港送迎も4ヶ月前の予約事と1週間前にメールで連絡して会話してたのに知らないと言われて来てくれてませんでした。 証拠のメールを見せたらお金払うのでUberで来いと。勿論謝罪はありません。 新しいエレベーターがついていましたが、日中何回も停電になるので怖くて乗れませんでした。 場所は良くてピラミッドはよく見えるのでそれだけを期待して泊まるのは良いと思いますが、他のサービスは嘘だと思います。

They are cheating their guests. Even if I booked a room with a balcony, I was given a different room. The difference will not be refunded. If you negotiate the difference considerably, you'll get dinner free in exchange, but you'll be charged for dessert and drinks.

We booked a Luxury Suite room but when we reached the hotel we were told that the particular room was already booked and someone was occupying it already. They gave me a downgraded room without any compensation. When I questioned about how double booking is possible for one room, they said it's a mistake by the website which I definitely don't agree with. If it was overbooked they had all the possibility to cancel it well in advance as I had booked a month ago. Looking at the earlier reviews I just noticed that this hotel has scammed many other guests in the same way. So I strongly suggest you to stay out of this hotel. I'm also making an effort to delist this hotel from Hotels.com.