Aztec Hotel & Spa

I always like staying at Aztec. I’m not keen on the area round the hotel but have no need to go exploring. The hotel is comfortable and generally very clean. My kids love the pool and the food is good.

This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant. My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by. So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did. We will most definitely be returning.

From arrival to departure we couldnt fault the hotel, staff or facilities. Staff are friendly and welcoming and nothing is too much bother. The hotel is meticulously clean. Unfortunately we didnt have time to use the pool or spa facilities, however they were visible on route to our room and they appeared to be of the same standard as the rest of the hotel. Upon entry into the room we were greated by a lovely Christmas set up for the kids. There was Christmas themed plates and cups with a cookie each, and themed paper for a letter to Santa to be written. There were also Christmas themed gift bags with activites. In the fridge was also juice cartoons and KP Choc Dips. For the adults there was a variety of coffee, coffee pods, teas, hot chocolate and biscuits. Also laid out on the childrens beds were little bathroom gift sets. The rooms are modern and the beds comfortable. There are jugs in the fridge with water and milk dispensers located along the corridor. Breakfast was fantastic with a relatively large variety on offer. This will definitely be a hotel we'll be revisiting next time we're in the Bristol area.