Très bon emplacement, appartement spacieux et de bon goût. Accueil sympathique. Manque un peu de vaisselle.

The check in was difficult, there is a short check in time. Between 3pm and 7 pm (I think), outside that time was an extra charge. You also had to give a 15 min time slot that you were due to arrive. Which for central London, with train/traffic delays is difficult. We ended up getting there 1 hour early to ensure that we would be there on time. There was a £300 breakage deposit on arrival taken from my bank (which is in the T&C’s), it was due to be returned within 7 working days. After 8 working days I rang them, I'm 80% sure that they did the refund whist I was on the phone as I suddenly got an email regarding the refund and the money was in my account 2 days later. I don’t think it would have been refunded without my call. The place was okay, a little dated, nothing special. I've stayed in a few apartments at a similar price in London and this was nowhere near as good.

This place is nothing as advertised. Its in a corporate area but theres nothing of corporate quality inside . Its all very worn out and tired . The sofa and armchair are worn out ,flat and hard to sit on and dirty. Bathrooms in dire need of an upgrade . Blinds broken and dirty. Beds are cheap . Not worth the money Not luxury Given the money there charging id say there having a laugh .

The flat shown was not the one we received. It was worn down and shabby. The carpet in the bedroom was stained. The blinds in the front room were ratty. No chairs on the patio which was not RIverview. It was a classic bait and switch. The bathroom and the kitchen were clean. The furniture in the living was decent . Great location.

Cet établissement est conforme aux photos. En revanche, l'entretien 'technique' n'est pas effectué, ce qui donne des joints de fenêtres sortis de leurs logements, des fenêtres qui ne ferment plus à 100%, donc vos affaires qui ne sont plus à 100% en sécurité. Les stores sont sérieusement abîmés, ils ne remplissent plus non plus toutes leurs fonctions, etc.. Ils savent plus vous réclamer 30 pounds supplémentaires pour une arrivée tardive de 5mn alors que vous êtes en communication avec eux depuis 1 heure...sans geste commercial - dommage et dommageable !!!!

Good apartment, view was brilliant and close to shops/ restaurants. Main issue was the beds, very uncomfortable!! The bed in the master bedroom was so creeky and uncomfortable. Apart from that everything else was great!

Están destrozados, camas indormibles, buena zona algo retirado del centro

Would not book through this company again. Paid a lot more than average for a superior apartment. in this block and certainly could not be classed as superior.Apartment given was not as per the pictures advertised. Had to pay £300 deposit for damages even .though the furniture was from 1980's and past its best. Dining room chairs were badly stained, sofa and cushions dirty, cushions were ripped, kitchen cupboard doors hanging off, window in living room wouldn't shut and had attempted to be taped down. Wardrobes stuffed with dirty memory foam mattress.Complained but got standard response that it was as per the pictures and they would send someone to check. Apartment was then accessed without me being present and someone attempted to clean the dining room chairs!! Also check in time was changed after agreed to suit them and then i was accused of not turning up 45 mins before i was due there! Don't bother, there are lots of much better places around than this.

Lejligheden var skøn, ren og pæn. Sove sofaen i stuen trænger til en opgradering, den var ikke særlig komfortabel. Tæt på metro og mulighed for indkøb ved tesco kun 5 min gågang væk.

A group of 5 of us stayed at the Deluxe apartment, and we found that the occupancy level advertised (6 people) is impossible to accommodate. The sofa bed we assumed was in the living room was actually in one of the bedrooms with the other bed, providing no privacy for one of the two couples in our group. When we asked in person if we could temporarily move the couch bed, we were told we could not. Those beds were also incredibly uncomfortable. They gave my partner very bad back pains after a single night's sleep. You can feel every spring. The couch bed? Our single friend opted to sleep in the non-convertible couch instead because the couch bed was so uncomfortable and tiny. We felt so bad we reimbursed her for part of the cost since we all paid equally. The location was pretty cool, but nothing is open after 12. Keep that in mind when staying at Canary Wharf. The combo washing / drying machine was a bit confusing at first but I found the manual online. Turn the dial to "D" and have the Dry function button pressed down as well before you press the power button. It will then go through a full wash rinse and dry cycle. This is the only way we found the washer / dryer to work.

location and view were great but it's very inconvenient to check it and no service. Not really recommended.

Access and location are great and view is also great but very inconvenient to check in and too old kitchenwares.

Lovely view, nice apartment, all comforts. Well equipped, clean . I would recommend a few more forks as there were only 3 and few more glasses too. Also the sofa bed in the living was a bit uncomfortable but overall Was very good and pleasant. I’d recommend it .

Excellent service

Apartment was clean and had all the amenities I would expect for such a stay.

Staffs very friendly,clean and nice view!!!love it

Check in perfekt organisiert, schönes Appartment, 5 Minuten zur Tube / DLR, Shopping Mall, Supermarkt, Restaurants in der Nähe.

I wasn't completely sure what to expect by this booking, but it exceeded my expectations. Our family consisted of two adults and 4 children between 2 and 18. Our room was on the 11th floor, but there were elevators off of the lobby. You used a key card to gain access to the building and a standard key to gain access to the room. The flat itself consisted of two bedrooms, two bathrooms, and a living room/kitchen area with a pull out sleeper sofa. The kitchen included a washer/dryer combo unit, a refrigerator, freezer, dishwasher, stove, microwave. There was also tea and crackers as a welcome gift. Towels and linens were provided, as well as sample sized shampoo/conditioner, soap, and body wash. Laundry detergent was not provided (not that this was expected) but there was a grocery store in the underground mall very closeby (3 minute walk). The tube is also a 3 minute walk. The Jubilee line easily brought you into Central London. I had some concerns about construction noise when I saw the area, but these were unfounded. I was NEVER bothered by any construction noise. You can hear the DLR (light rail) from the unit when the windows are opened, but it never woke me. The unit is furnished very simply, which was fine for our needs. I would guess most of the furniture is from IKEA or a similar store. It was exactly the perfect size for what our family needed and we had absolutely zero issues. I would definitely stay here again if we get to return to London.

beautiful Appartement to visit London nearby shops, nearby underground, nearby DLR

Even though the young woman who checked us in was nice, the area is very noisy with so many people and the loud train. The apartment had two bedrooms and two bathrooms, which was great but each person was given only one towel for ten days. We would have had to do laundry all the time. The worst was no air conditioning. London was experiencing very high temperatures for the first week we were there, and with no air conditioning, it was miserable. Every time we passed through the lobby, no one at the front desk ever acknowledged our presence. I would suggest portable air conditioners for the apartments in the summer if the guests request one.