Holiday Inn Express Swindon - West, an IHG Hotel

Great location just off the m4. A few close things to see and do within 30 mins. We unfortunately had a room without main heating but was provided with a portable heater. Room heated okay but was a little worried with 2 young children saftey wise. Staff we helpful

Good breakfast and good hotel.

Comfortable sleep, clean rooms, good breakfast Great staff. Would stay again

The lady on reception was friendly and welcoming, room was as expected and the breakfast aside from the bacon was great. My only gripe is the heating in the room worked when it felt like so it was a little cold when getting out of the shower, first world problem I know.

We go to Swindon every December for our Christmas shopping and we stay overnight in this hotel. Very convenient, affordable, we don’t have to worry with parking space as there’s ample spaces. Friendly, accommodating staff. Well done xx

4 night stay and 3 were very quiet - noisy guests returning to their rooms on the other night at 1:45 in the morning! Comfortable room with everything you could want

Hotel room clean,breakfast good.

Staff were exceptionally friendly & nothing was to much trouble.

Hotel was clean, staff were great although no chef so no evening meal. On arrival the room had double bed which was not very comfortable and had blood on the sheets, when we told reception they changed them straight away! Also the room had a sofa bed which was very uncomfortable and hard, so we all had a bad nights sleep! Rest of the room was clean and tidy. Breakfast was good and plenty to choose from.

Really convenient, clean and functional hotel and room. Front desk staff were super helpful on arrival, and again at the breakfast service- which is complimentary with the room and is a great plus point compared to other hotels. Would definitely recommend.

Always a great stay

Stayed at this hotel very clean and staff very polite.

Nice people, industrial estate location

Good breakfast included.

Our stay was very nice, my only concern was the warmth of the room as it too a long time to get warm and there was no heat in the bathroom and hence damp cold towels

Staff helpful but on arrival after 13 hours travelling, the room we were originally given the window catch was broken and the window wouldn't shut, all we could hear was traffic and it was cold in the room. Thankfully staff moved us to alternative room. Unfortunately not a patch on premier Inn!

Just stayed the night to break journey no complaints

Room was freezing cold and heater not working. No parking at hotel available so had to park in a remote industrial estate. Breakfast area was filthy, no clean tables. Ran out of most of food items by 9.20am, no beans, no egg, no bread, no yogurt, no pastries, no cutlery, no milk in coffee machine. The list goes on. Manager told staff he would tell company they had a power cut and that’s why shortage of items whilst he was telling customers that it was half term and they’d served 245 breakfasts so ran out of food. This is never an excuse for no food. They know how many bookings they’ve taken so should have enough food. Stayed here many times and this will be the last.

Perfect for our overnight stay

Excelente hotel