Our stay at the hotel exceeded our expectations. Book the room, don't pay attention to the bad reviews. Great location!!! First, the hotel is small. Some of the rooms is on the small side, but it's very luxurious just pay attention to the room selection. This is a boutique hotel, similar to IHG Kimpton Angler, which is a chic boutique, Miami South Beach hotel. The front desk desk staff and the 2 concierge staff were phenomenal, the service was personable. We were able to check-in a lil early, but while we waited for our room to be ready the wonderful lady that checked us in recommend for us to try their on-site restaurant and bar, Mido. The ambiance, the food, drinks and service at Mido was awesome each time we went. Big shout out the bartender. I do recommend trying their breakfast buffet as well, lots of options and the omelets are good. The rooms were well appointed, no complaints. The hotel location is great. You can walk to Siene River, the Eifel Tower and the Arc de Triompe. We used Uber when we went to the Louvre and it only cost $12 for 2ppl. The walk to shopping area was about a 3 to 5 minute walk.

Our room was not ready until very late (b/c of a late checkout for one of their 'amabassador clients') so we were given another room for the first night. The staff was amazingly helpful and friendly, and willing to figure out how to navigate our situation (the room was the only one of its kind - not sure how often they run into this issue but for those traveling overnight, waiting until 5pm to get into a room is too long!) They were helpful with cabs and dinner reservations - a true 4-5 star experience in a really convenient spot just a few blocks from the Arc.

Pedí ayuda con mi equipaje para ser guardado extra tiempo. Me ayudaron de manera excepcional