If a guest makes a room reservation via online booking while in Taman Simalem resort and has already been charged an entrance fee, then the payment charged at the time of entry cannot be returned or deducted. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to our vast estate, guests are recommended to have own transport service for ease of exploring our various sites. Shuttle service is available on request but waiting time of 30 minutes or more can be expected. Shuttle service does NOT include access to One Tree Hill area and Vihara (Karena areal resort kami yang luas, para tamu disarankan untuk memiliki layanan transportasi sendiri untuk kemudahan menjelajahi berbagai fasilitas dan aktivitas kami. Layanan antar-jemput tersedia berdasarkan permintaan tetapi waktu tunggu 30 menit atau lebih dari yang diharapkan. Layanan antar-jemput TIDAK termasuk akses ke area One Tree Hill dan Vihara)

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Due to our vast estate, guests are recommended to have own transport service for ease of exploring our various sites. Shuttle service is available on request but waiting time of 30 minutes or more can be expected. Shuttle service does NOT include access to One Tree Hill area (Karena areal resort kami yang luas, para tamu disarankan untuk memiliki layanan transportasi sendiri untuk kemudahan menjelajahi berbagai fasilitas dan aktivitas kami. Layanan antar-jemput tersedia berdasarkan permintaan tetapi waktu tunggu 30 menit atau lebih dari yang diharapkan. Layanan antar-jemput TIDAK termasuk akses ke area One Tree Hill)