โรงแรมแคนเดียว โอซาก้า ดิ ทาวเวอร์

立地場所が便利。お部屋は居心地よく 過ごしやすい。今回の部屋はバスタブがなかったので、次回はバスタブ付きの部屋にしたい。

It’s so clean and tidy and very grand when you first walk in for the hotel. We love the condition and how clean it was but the only con was the toilet was abit cramp. We aren’t big people and to close the door you pretty much have to cling to the toilet before you can. Also they overcharged us as we booked it via Expedia and when we checked in they charged us walk in fee. We notified it the day before we flew out and lucky my sis in law speaks Japanese and lives in Japan It was a big hassle as no one picked up the phone line. Had to follow-up by phone and email and finally got the refund and it would be difficult to sort this out when we have returned home.

It was a lovely stay. My room was beautiful, the staff were very kind and helpful. Train stations were nearby and it was a good location. Had a great stay.

Perfect view

Nice city view with comfy bed. Room service was great, super convenient to Umeda & Namba. Also, fantastic night view from the Gym room

Hotel staff, amenities, and service were exceptional.

Nice new and clean property.

We really enjoyed the bath and sauna. Excellent! Laundry facilities are also very helpful.

well definitely stay again. The spa is the best. Room is clean and bed is comfortable.

Booked a lounge access breakfast included high floor level king size bed room, the lounge is only open 4 hours a day and other than looking pretty it has very little to offer. Hotel staff was very lukewarm unlike other nice Japanese hotels. Breakfast buffet has a serious crowding problem with little walk ways.

Beautiful hotel

Excelente atencion y servicio, adecuada ubicación con estación de metro cercana, las instalaciones del spa son lo mejor. La comida muy rica. Muy recomendable

The hotel's best feature is the top floor spa and infinity outdoor pool, however it can get over-crowded in the evening so not so relaxing as you might imagine. Breakfast was great but again around 9 am it is really crowded and you are queuing for a long time for the buffet. It looks like a new hotel so perhaps they are still learning and trying to figure out how to handle such large number of guests. Hopefully it will improve as it is a great location and beautiful hotel.

시내경치가 훌륭하고 호텔 관리가 효율적입니다. 아침부페도 과하지 않아서 좋았어요.

Lovely few days spent here over new year.

The Good: 1) cold room fridge; 2) short walk to M subway line to take you anywhere you like; 3) nice rooms (large room by Japanese standards); 4) nice view from our room; 5) wifi worked well; 6) bed was comfortable; 7) room for our bags; and 8) ample space to hang clothing,8) quiet room (29th floor). The excellent: the spa baths were incredible! The not so good: the executive lounge is beautifully appointed. Combined with the views it could rank among the best - touching on Fairmont or 4 Seasons class. Adequate alcohol. BUT... the food offering didn't make sense. It is designed in the style of a charcuterie with cheese, cold cuts, olives, nuts etc but no crackers or bread or jams. Perhaps a cultural oversight? And the food supply was not maintained through the evenings. The executives lounge hours don't make sense as it closes at 9:30 pm. Business people from North America and Europe work outside that time frame and no one wants to keep their partner up late at night answering calls and emails in room. These hours are counter to the purpose of an executive lounge -- it's for executives to work and relax in a comfortable setting. PS bonus review. The dinner and lunch buffet were not to my taste. Western food but I will not make this a point of criticism as this is merely a question of my taste. I'd recommend checking it out before committing to breakfast I will stay again. These comments are for the managers to improve already good service to a higher level.

Nice building but limited options and services. No room service. Restaurant often booked and won't accommodate changes. Very busy hotel. Service desk often unattended. Staff not flexible. Long lines to use elevators.

Nice modern hotel situated from the 17th floor up with commanding views. Good food selection but the breakfast buffet was not well run - lack of plates and cutlery especially 15-20 mins before closing time even when more people were being let through the door. Lovely onset from the top floo but can get busy.

This is way out of the way from main area also the Tran station is disconnected you have to tags another train to change for all main areas No food or shopping around Hotel staff is trained to be NON customer service most non accommodating hotel ever There’s is an attitude about being all that when the hotel is sub standard on all fronts The room checking was bad most days they leave trash and unclean amenities every day They don’t have bell boys or house jerpijg ti bring you anything you have go down to get it yourself There’s no food or shopping in or around the hotel except the Lawson around the corner Rooms are claustrophobic Small room for three people with. Bathroom with no curtains or shield within the room it’s the most substandard hotel experience I have ever had and by the ways was not cheap at all one of the most expensive hotels in the area Such a. mistake For your money book a better and centrally located hotel other than this one that had better staff and customer service and rooms

Lovely hotel