Hivernage Hotel And Spa

I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.

Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.

The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.

Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.

Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.

Great stay! Friendly staff

Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.

Le bruit au niveau du roof top est trop important et dure jusqu’à 2 h du mat. Pas de possibilité de dormir quand nous sommes au 6* etage

スタッフの感じもよく、部屋はそれなりに快適でした。ホテルの周囲が夜非常にうるさいのと、朝食のセッティングに清潔感がなかったのがマイナスポイントです。

Matelas inconfortable. Nous nous sommes plaint à plusieurs reprises à plusieurs personnes, tous nous promettant de changer les matelas au plus vite. Résultats après plusieurs nuits dans l’hôtel, pas de matelas changer, malgré les relances chaque jours… Nous rentrons encore plus fatigué de nos vacances quand y allant.

Very friendly staff, variety of food at breakfasts. Great location.

Staff is not that great

Lovely hotel good location

Pesima. El hotel esta sucio, la habitacion no funcionaba la bañera ni la calefaccion y tenia algo en la azotea que hacia un ruido ensordecedor para dormir. El desayuno era de muy baja calidad y el servicio arrogante y nada servicial. Uno de los peores hoteles que he estado en muchos años. terrible.

Hôtel très vieux , pas propre du tout , les chambre ont une odeur nauséabonde . Mini bar vide à l’arrivée On entend tout chez les voisin à côté . Le spa n’es pas disponible . Il y’a beaucoup mieux pour un 5 étoiles

Todo muy bien y el personal muy amable !!

Établissement chaleur accueillant au top , au petit soin pour les clients du personnel . Pleins de sévices présent dans l’hôtel coiffeur ,spa , coach sportif, organisation activités etc.. je recommande . Gros point positif sur Azize personnel plus que au top et s’occupe de tout afin que le client soit bien , bel personne .

The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!

Hotel sencillo en cuanto a prestaciones de un hotel grande pero todo lo qué ofrece es espectacular. Cerca andando de la plaza, situado en la zona nueva de la ciudad y el personal super amable. Todos los años repito hotel por este tipo de características.