Holiday Inn Express Dunfermline, an IHG Hotel

Great! Lovely staff. Nice breakfast.

The staff is friendly and always available to help. Breakfast was ready in time despite the early hour. The staff was very helpful in letting use my room as long as possible on the check out day.

Everything was great, the only thing I'd say is the lighting in the room is very dark.

Lovely hotel. Enjoyed our stay. Great breakfast to kick start the day. Would stay again

Very clean , great service

The staff was great to help me a lot. They were very nice. Great customer service I would come again and stay.

Great location for visiting Dunfermline, Fife Coast and Edinburgh, maybe a bit too close to the road on one side of the hotel (bit noisy cars) and the room is quite small but very clean and nice decor. Parking is free. Breakfast was great, good selection and the food was refreshed often. Staff were nice and polite, could maybe smile a bit more 😀

Staff service is very good

They were amazing!! Thank you so much.

Our stay at the Holiday Inn Express Dunfermline was very pleasant, room was adequate & clean, staff very pleasant, breakfast options were plenty and tasty. The hotel is on the bus routes to and from Dunfermline with a stop just outside the hotel on main road. The only thing about our stay which stopped us drinking or dining at the hotel was the amount of dogs in the main lounge area, one of our party has a serious medical reaction to animal hair which defines our choices in these matters.

High standard of cleanliness, and comfortable.

Room was clean however “double” bed was tiny. No plugs near a mirror in the room so couldn’t do my hair. Shower head bracket was broken so had to manually hold it to shower. Breakfast was poor, as was really busy and food was not replenished and waited around for it to be and wasn’t. No bacon, juices, croissants, hash browns or knives! Pancake machine gave out a dot of a pancake after waiting ages for it to cook. Wasn’t asked if everything was okay when we checked out.

Sarah is amazing, went out of her way from my arrival (late and freezing), she arranged to bring a sandwich to my room. Nothing was a problem.

Nice clean and staff were nice

We called holiday inn in advance to change room to twin room (after an hour on call we were assured that this would be the case) - but arrived to be told it was not changed - and staff quite dismissive, all twin rooms booked and the room we had only had a small double. there was a gap where the full size double should be at one side - not ideal for friends.

Room was not clean at all especillay floor in bathroom was not washed. There was some footsteps with shoe marks. Why the hell does the toilet brush not exist in Englang/Skotland? Never exprerienced before in other countries.

Easy to find good breakfast

The bed was solid, the first night we barely slept and woke up sore every hour, the pillows were also really hard and the bed was really small.

Amazing service. Thank you!

2nd time here - first time excellent - dog friendly for £25 extra - this time the room had no heating in bathroom and breakfast was a little dry - price did not seem balanced either.