อนันตรา เดอะ ปาล์ม ดูไบ รีสอร์ท

It was calm and restful

muy buena atencion del personal

This is such a wonderful place to visit. Overall stay was exceptional. They are all very welcoming. We went as family and they provided everything we had asked as we had a baby. They attended to our needs quickly. This place made a turn around for our Dubai experience. Great place for vacation to relax and enjoy the view. One of the best resorts. Friendly staff to luxury and well kept room and room service. One of a kind lagoon. We would love to thank them for making our stay very comfortable. Looking forward to another visit in future.

Best!

what was incredible, the staff gave us an upgrade for a special offer for the water villa as it was our anniversary, we have loved the experience

An amazing stay at Anantara celebrating my 30th birthday! So welcoming and attentive with birthday cake and decoration! The overall resort is unreal and we couldn’t fault a thing.

Amazing hotel with excellent staff who are both friendly and helpful. The hotel is both family friendly and suitable for couples or individuals

Top Hotel wity great pool and beach. Outstanding food selections Great rooms and amenities

Wir kommen seit 24 Jahren nach Dubai und haben immer 5-Sterne Hotels gebucht. Dieses Hotel ist definitiv auf dem Niveau eines 3-Sterne Hotels. Ich möchte vorab erwähnen, dass das gesamte Personal - vor allem Jamie von der Rezeption - sehr freundlich, hilfsbereit, kompetent und um das Wohl der Gäste bemüht sind. Allerdings kann das Personal an dem desolaten Zustand des Hotels nichts ändern! Dies liegt in der Verantwortung der Geschäftsführung, die offensichtlich nur Geld verdienen will und nichts für den Erhalt tut! Uns wurden die gebuchten Standardzimmer gezeigt, diese waren schmutzig und heruntergekommen. Die nächsten zwei Standardzimmer sahen nicht besser aus! Auf den Fluren zu den Zimmern hat es extrem muffig und unangenehm gerochen. Wir wollten den Urlaub abbrechen und definitiv das Hotel verlassen - da der Preis für 11 Tage bereits im Voraus bezahlt war und aufgrund der Bedingungen hat uns das Hotel nicht gehen lassen. Trotz diverser Telefonate mit Expedia und dem Hotel (was auch noch wahnsinnig teuer und zeitintensiv war), konnten wir nicht gehen! Wir hätten den Betrag nicht zurückerstattet bekommen! Nur weil wir extrem viel Druck ausgeübt hatten, erhielten wir ein anderes Zimmer, welches dann zumindest erträglich war. Das Mobiliar im Frühstücksraum ist heruntergekommen und die Polster sind dreckig und ausgesessen. Die Liegen, Auflagen und die Handtücher am Pool sind dreckig und verfleckt. Die Fliesen im Pool sind kaputt, oder fehlen ganz, die Fugen sind dreckig!

The resort is very nice, and the staff is very kind and helpful, both in the restaurants and common areas. I would like to address a special thank you and appreciation to Iana, the front desk manager, who was very cooperative and helpful, and thanks to her we had a very pleasant stay.

Excellent

We had to get frustrated to receive our room. People came after us and received their room 1 hour before us. At 2.55 I checked with the lady sitting at the check in she said we need to wait maybe till after 3. Thats the only thing i didn’t like.

We had to get frustrated to receive our room. People came after us and received their room 1 hour before us. At 2.55 I checked with the lady sitting at the check in she said we need to wait maybe till after 3. Thats the only thing i didn’t like.

Hotel is really resort have very nice swimming lagoon and beach is fantastic food was wonderful

Amazing stay. Lovely staff. We were upgraded to a lagoon access luxury room

Everything is beautiful and nice

Breakfast was not good

We had an amazing 2 nights stay in the hotel. Room was very clean, staff are all helpful and welcoming. The breakfast buffet was just okay.

Good place for stay

Beat experience i had in many years.