กาซาเดปาลมาส เทรดมาร์คคอลเลกชั่น บายวินด์แฮม

It all started with a unpleasant greeting. A teenager wearing a hoodie and a beanie on his head came to the front desk asking what is your name instead of greeting properly. I booked a room facing the center patio and pool, he said those all were taken. We got a one first floor with window facing traffic street. WC was clogged or had slow drainage. Plumber took a while to show up and couldn’t fix the problem. They have a big problem with slow drainage. Folded towels ready to use were wet. I guess those were taken out from the dryer before it was time. You can hear (and can be heard) everything what’s happening in the neighboring room. Doors are old and don’t have any kind of insulation to prevent this from happening. Parking lot is in a 2nd floor, so when you park you need to find your way to the lobby by crossing one door, then use an elevator (no stairs at sight), walk across dining and bar to get to the lobby. At checkout, there was an older person not caring about how was my visit. I asked for my invoice showing zeros, and he got annoyed for the request. This is not Wyndham great service and hospitality I get in other cities. I guess this used to be a very nice hotel back in the early days. Not anymore, I won’t return.

Room was terrible to cold heating did not work

Muy bien en general, volveria a regresar

👍

The hotel is beautiful and clean. The natural surroundings added a touch of a tropical setting. The rooms were clean, comfortable and spacious but the lights were a bit dim. However, we enjoyed our overnight stay. I recommend this hotel to anyone looking for a clean, comfortable hotel at a reasonable price. It is in a great location for anyone looking for great restaurants and shopping.

It was a very pleasant stay. Lots of restaurants in the area.

It had a charming style and the rooms were good.

My family and I always stay here when we visit McAllen. Its a nice, quiet hotel that is also historic in downtown McAllen. It is also a great value too and there are fun restaurants, coffee/ wine bars within walking distance. Highly Recommend!

No hicieron limpieza y fueron 2 noches, no dejaron suficientes toallas, la cama muy confortable

Room was huge. Nice place

Excelente, mejor que los b. class, lo recomiendo

Reserved a king size bedroom. Received a full size handicap room. I was very upset. Apparently they rented out my room and did not have another room available.

our fav hotel for a weekend getaway!...very enjoyable.

Bueno pero le falta algo de renovación en la habitación la puerta ya estaba un poco dañada y tienen muchos eventos justo afuera de nuestro cuarto había un asador y fiesta lo cual fue incómodo

Property is old but it is not very well maintained. Big roaches in hallway to rooms and we found 2 in the room. Gross

Muy agusto

Great vibe and atmosphere!

Beautiful ❤️

Great stay

I’m disable with food drop using a cane and booked a disable room. When I went to use The toilet and reached for paper, the toilet lifted from its base as it was complete loose from “unattached”. I almost felt down but was able to hold on from the sink. Being 1am, waited until the morning to reach the front desk. When I told them: The reply I got was “use the toilet in the lobby”. There is no maintenance here bcs it is Saturday. I guess since I stayed there only one night it was not important enough to them. Extremely disappointed at the staff attitude especially bcs this was an urgent safety issue!!!