The hotel room was not very clean at first and after three tries, my friend and I finally got a room that was acceptable to sleep in. we tried to eat breakfast and the food was awful and the hotel staff didn’t bother refunding my money for the add on of breakfast.

Very good

Traveled with my husband and kids. Booked a non smoking room but the room smelled like smoke. Ice maker machine wasn’t functioning everyday of our stay. Drinks all sold out at the vending machine.

Arrived at the hotel at 11pm after a long flight with my two kids and my boyfriend. The hotel oversold the rooms and didn’t not have the room with double beds I requested and paid for 3 weeks ago. They didn’t want to give me the refund because it was prepaid but they cannot accommodate my need. I am still waiting for my refund.

nothing

Was very confortable , the staff professional and friendly

Very clean and modern. Dining options for dinner was good and also buffet breakfast had gluten free and dairy free options. Also great for families as had indoor pool

Comfortable airport hotel, room very good, nice pool, dining a bit limited, staff very pleasant but seemed a bit overworked. Location and convenience made it a good choice arriving off a long flight. Comfortable and stylish atrium

The property old dated with a horrible mildew smell

DON’T EVER STAY IN THIS HOTEL. Zero Stars, the staff are very rude and has a very bad attitude, they never help, we booked 8 Rooms for our crew and had one car for all of us and they wants to charge us $25 per day for parking. We asked them nicely if they can waive that because we are a big crew with 8 Rooms and we have only one car. The lady at the front disk told me she can’t waive the fees and 2 minutes earlier I heard her saying to someone that she will give him a free parking when I told her that she said she can’t waive it and if we don’t like it we can go somewhere else, I was like wow that’s very rude and we asked for the manager she said she is the manager, she really didn’t help, we also found a blood on the sheets in the room we called the front disk and told them they said they will send someone to change the sheets, unfortunately it took them 2 and half hours to send someone with very bad attitude. The food was very nasty and expensive. Over all my experience with this hotel is below zero stars. My advice to everyone DO NOT STAY IN THIS HOTEL ANYTIME OF THE YEAR. There are many hotels around the area with very great Customer Service. Stay away from this one

Small bathroom, rooms are not cleaned properly and ventilation system broke down.

Cumplió perfectamente los requerimientos de mi viaje. Habitaciones cómodas, servicio de traslado, muy buena atención. Volvería a reservar ahí.

Only 2 towels in the bathroom and the property needs to be updated

We were flying to Mexico. 6 am flight. We stayed at the double tree. We took mass transit from Ct. Smooth pick up, drop off, and we slept until 3 am. No issues. We were pleased.

Hi

It was unique experience nice rooms.

Room is not as decribed in booking and not up to date as would be expected from a double tree hotel. Bathroom is falling apart

Great place!

It’s nice hotel we love it 😊😊😊

Amazing stay would book again