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No one at front desk on checkout date I had to text the phone number. Overall it was pleasant.

Overall property was as advertised. Very clean. Cute public/play areas. Walls a bit thin. (They give you ear plugs) No comp water bottles in room, but there’s a Water fountain in the lobby, though the Lobby/front desk was locked up at 11am with no explanation. Left keys with the housekeeper. Downtown/State street is the next street over/very walkable.

It was a standard room. No counter space in restroom and window and blinds were dirty. Bed was comfortable. Front desk service was not really friendly.

This hotel is by far my worse stay in year of 2024. First of all, heater is not working so they ended up giving me a portable heater to use for the room. Then the only TV in the room also not working so our family has to use my laptop as the only entertainment in the room. We stayed here for 3 days and 2 nights so we didn;t get to have any room cleaning service since they only offer this every other day during the trip. For a room costing my almost $400...this is the most expensive motel fixer...overall...terrible may be the word.

Great location. Updated and clean

The hotel was a good hotel. The only problem is paid parking but its near the beach and pretty much everything. The hotel was nice to go to. Me and my coworker enjoyed our stay. We stayed for a night. After day one ..room service is available. Great for Thanksgiving.

The Staff were excellent.

This hotel is fine, good location, decent room, no major issues with the hotel itself. However, I will not stay here again because the registration and check-in process is so annoying. Starting two days before my arrival, I started receiving both text messages and emails telling me I had to download apps, register online, check in online, and even after I did all that, which was excessive, I still received messages telling me to do things I had already done. I even received emails asking me to register after I was already in my room. In total I received at least 7 text messages and even more emails for a single night stay. They have gone so far to try to be 'tech advanced' (which really means they hire less people to actually work there), that the process is far more annoying than just showing up, giving someone my ID and payment card, and getting a key.

Great location, close to lots of dining and shopping.

One of the cleanest hotels I’ve seen recently. Friendly staff, easy check in, excellent location if lower state street and waterfront is where you plan on spending your day.

The room was nice. The water pressure in the shower was awful, and the drain didn’t work properly. It’s a very loud hotel and the sheets didn’t seem clean.

Very small room to begin with, the heater was not functional and the overhead ac/head was unresponsive to the thermostat. We were cold!! the main bed had a sheet and a ticker sheet. the bunk beds had 2 small throw blankets you get from the airport, we had to use 2 to warm our 11yr old and she was still cold. The TV remote only turned on and off the TV and was no help at all.. To top it off when we were getting ready to check out, my daughter turned on the hair dryer and it started to smoke and caught fire.. it was a wild night/day to say the least. I spoke with the management and they were happy to hear my frustrations, nevertheless it was not a fun stay.

Very great location! Staff was accommodating. Room and hotel were very cute. But there were ants, mold and the room was always muggy/ everything felt wet.

Great location. Friendly staff. Very clean. Rooms are a bit small, but well appointed.

Beds are uncomfortable//small rooms

I wanted to like this place! The "lipstick" is good and the grounds are hip, and it's conveniently located near shops and restaurants. But the foundational needs of a hotel are a good night sleep and some level of service, neither of which we got. In fact, it was painful for me and my 8 year old (who otherwise would sleep through anything). We stayed in Room 6 on the 2nd floor. The slider window that looks out on the street is old/poor quality. We could hear EVERYTHING happening on the street until it finally quieted down about 3AM. There is a TON of activity on the street on a Saturday night, including screaming and what sounded like drag racing and car tires spinning out, over and over again for hours. We kept waiting to hear a crash. It was anxiety-inducing and while the earplugs they left in the room helped take the edge off slightly for me personally, they didn't fit my daughter. Additionally, the A/C did not work so it was HOT in the room even with the ceiling fan full blast, but we couldn't open the windows, so heat + noise made it impossible to sleep. We were grateful when morning finally came and we could leave. Finally, because check-in is done via the app they make you download, and since all communications were digital, I never saw a human being. There was ZERO service that we experienced during our stay. I'm so frustrated that I spent $340 on a hotel ($300 for 1 night + $40 fee for small dog), when a $30 campsite would have been more comfortable.

Good

2 important things to be aware. 1) very old windows allow noise from blocks away to filter into the room at night. Very difficult to get a good night’s rest due to noise level at night. Any cars or teucks or people noise filters through. 2) glass heater in the room has light that does not turn off. Even at the lowest setting it is very bright. So, either sleep warm but in a lit room or cold and dark room. No other choice. I would look elsewhere next time.

We had the perfect stay at the Haley Hotel. It's just how it looks in the pictures. A highlight is how they converted the standard parking lot in front of the rooms into a closed off, private hang out space for the hotel guests. There are plenty of games and activities for kids to keep themselves busy and adults to enjoy their vacation. And parking is available in the lot next door. We stayed in a little suite with our two kids. They shared a twin bunk bed in a small room that is separated from the main room by a barn door. Their room also had a dresser and the kitchenette, containing a mini-fridge, electric kettle, microwave, coffee, waters, and oatmeals for the kids. That was very appreciated. It also had a window that we kept cracked open for cool air overnight. The suite was clean, tidy, and well-stocked. The room was quiet, except for occasional car/emergency vehicle noises, as happens in a city. The hotel location is great, right off of State Street, walking distance to everywhere in the old town. Will stay here again. As a final note, our kids loved the Moxi interactive creativity museum, which is a short walk from the hotel. Recommend.

We loved this little gem just off of State Street. The courtyard is full of fun games/hammock/swings and the bed was SUPER comfortable. Great value for the money!