Good

My biggest complain with Expedia is you advertised on your site for Hampton Inn the pet fee is $50 per stay but when I checked into the hotel it was $75 per pet which I have two dogs. I had to pay an additional $100 to stay here. Management told me when booking through a third party your info on your site is not correct. FALSE ADVERTISEMENT AND I EXPECT EXPEDIA TO REIMBURSE ME MY $100 ADDITIONAL FEE I HAD TO PROVIDE!

It is, by far, the most run down Hampton I’ve ever stayed at. I simply couldn’t believe how dingy it was, and the condition of our room was like something at a 1-star hotel. Half the veneer was torn off our bathroom door. Peeling wallpaper. Very rusty fixtures. The fake leather was heavily delaminating. The beds were comfortable. Lumpy carpet. I can’t believe Hampton keeps their name on this property. The staff was very nice and the breakfast was up to standards, but the owner clearly doesn’t care about maintaining the facility. There are several new hotels at this exit, and I would encourage you to stay in one.

It was a nice place overall.

The early afternoon desk staff was unfriendly I showed up after attending a funeral she was outside when i pulled up and she instructed to me rudely while she was assisting a lady . she stated to me " you cant park there" , i stated to her i was there to check in , she stated back "ok , but you cant check in until 3pm." so i left. And upon checking out no one was at the desk so i said hello because i could here someone on the phone talking and it was the same lady whom i had encountered i said to here im checking out she said ok i gave her the room key and inquired about my $50 deposit hold that i was required to put , she stated it will go back , i asked for a receipt she stated while not looking at me " they will email you the receipt ". Also I and some of my family members got stuck in the elevator upon my stay worst experience ever . We called the front desk night staff was so rude we explained to her we were stuck she said loudly " MA'AM I'M TRYING TO GET YOU OUT ". and hung up on me after sitting in there for about 15 to 20 minutes she opens the door and tells us are y'all going to use the elevator are walk the stairs, we walked the stairs but wow what consideration, no " are you guys ok sorry for the inconvenience " no concern at all....

Thought it would be nicer because it was a Hampton but it was in the old - not well kept

Took almost 45 mins to figure out how to get us checked in and keys. They had another guest that had his key work on the wrong room and his stuff was locked in. Staff was generally rude and not helpful. We will never be back to this hotel. They allow homeless people to loiter and there was one lady sleeping in her car and trying to talk to my kids. Smh.

It’s just an old building so the room smells like old and stuffy. Lots of restaurants around. Friendly staff.

Blankets had what seemed too be blood a stain & it was 93° out and their pool was dirty!

The eas a discrepancy with my bill and the hotel refused to refund me. Had to go through my credit card company.

Baby this hotel was lovely! We had no problems , beds were super comfy , I slept great. On top of it, they serve breakfast and the breakfast was the best!

We came in for a funeral didn't get in until late about 11:30 checked in went to get something to eat to bring back to the room get up to her room and all our stuff in my daughter starts eating and I went to turn on the AC it didn't work went to turn on the TV it didn't work went over to the phone to call the front desk and it didn't work so I had to go all the way down to the front desk to let them know and she was great about it moved us to a different room but it was just the whole convenience of it so late at night after a long drive in The Breakfast the next morning was okay the eggs were cold had to wait on Fresh coffee and had to wait for them to bring the water for my daughter to make hot chocolate but other than that it was an okay stay expected more out of what I paid for I stayed in cheaper hotels and didn't have issues

My wife and I enjoyed our stay at the Hampton Inn in Baytown during a business trip. We appreciated the hot breakfast and friendly staff!

Staff was friendly welcoming and helpful

Nice place

All good

When checking in they ask you for an extra 50 dlls deposit without notifying you. I think they should include the deposit in the price of the hotel so one decides whether to book or not. All the people very bice

The front desk staff was great, manager knew of my problems but NEVER contacted me. However they had charged my card on the first day for a two day stay. But they kept trying to charge my card AGAIN AND AGAIN about 10 times during the remainder of my stay. the pool was green and disgusting and had trash floating in it and no signs saying closed or anything! The bathroom door in my room was rotted and molded from the shower and was nasty. I have already been charged for my room so to keep from a continuous charge even after speaking to them and calling Expedia! I canceled my card. I have a receipt and pictures. Worst experience ever and will not use Hampton inn at any location ever again NOR will I use Expedia!!

Nice place

I usually love to stay at the Hampton Inn but the oe in Baytown was by far the worst Hampton I have ever stayed. DO NOT STAY at The Hampton in Baytown