House keeping was REALLY BAD. No toilet paper, no coffee cups, no bags for trash, no vacuum the carpet… the hotel is nice but rooms are old

They nice location near attraction and Hwy

My experience was not good, I was charged $100 dollars for parking even though I am an Hilton honors member and my tax was a lot higher than everyone else in my group

Loved the pool area. Found the bed to be very uncomfortable.

Thank you

It’s a beautiful property

close to the dance convention

The only reason it isn’t a 5 is cause the overcharged us. They had great customer service and responded quickly but over drafting our account wasn’t cool

Wonderful stay!

The lazy River was wonderful!

Everything was nice

I didn't like that rooms have floor mats but other than that the rest was very good.

- paid for king bed and pool view booked months in advance -- got 2 queens and a view of a parking lot -- due to my height - dont fit well on a queen -- went to front desk they said -- yea we bumped you to this room because your room was taken -- said thats not right -- reply was soo sorry you booked through expedia so we cant do anything --- there is no where to contact exepdia -to help resolve -- the room was old , dirty smudges all over the doors the toilet had to flush 2 to 3 times to get it to go down , pillows were damp -- weird crackling noise and high pitch whining coming from the AC system all night -- will never stay again at this place

We booked are stay at Hilton Orlando in order to make an emergency evacuation from Tampa in order to escape the imminent and deadly threat of Hurricane Milton .. Appallingly however, Hilton Orlando evidently completely disregarded our reservation and gave our rooms away to other consumers .. We even purchased booking insurance to avoid precisely this form of contingency .. Hilton Orlando furthermore had the audacity to decline to provide us with any alternative rooms or accommodations, etc .. As a result we were with no alternative, and therefore had to remain in the Tampa Bay area, where we could have suffered grievous bodily injury and or death from Hurricane Milton .. What we did suffer as a result of Hilton's shocking malfeasance, was at bare minimum enormous emotional and mental distress, which is still on going at this time ... Erik A. Gillespie

Stayed three nights. Never saw housekeeping. Trash piled up in room. Refrigerator in room barely cool. Had insulin with me that had to remain refrigerated used coolers and kept using ice. They'll probably send me a bill for the extra ice when they read this. Charged for EVERYTHING. Food was expensive and just barely edible. $30 buffet breakfast was nowhere near worth the price. I can get a better breakfast at Dennys at a fraction of the price. Cost me $105 to park my car for three nights. We were running from the hurricane. Next time I'll take my chances. NEVER AGAIN.

It was ok. Nothing to do at the hotel if it rains.

Estuvimos hace poco por un fin de semana en este hotel y debo decir que pasó a ser nuestro favorito,la piscina extraordinaria la comida los cierto el servicio de 10 estrellas,súper lo recomiendo

Quedarse en este hotel fue una mala experiencia no hay microondas en el cuarto y a la hora de ir a desayunar querían cobrar 30 dólares más cuando estaba incluido en el paquete y no eran ni 30 dólares por día si no por cada vez que ibas a ir a comer de paso que los que estaban ese día preguntaron si éramos huésped ya que estamos vestidos de forma normal y luego me dijieron que si trabajaba en el hotel solo por como estábamos vestidos la verdad que muy mal trabajadores y juzgan por vestimenta la verdad no me vuelvo a quedar en sus instalaciones pues no me pareció conducta hacia mí y a mi familia

Cool, People are nice

The staff members were very rude every time we went to the restaurants, our room was ver very very dirty, had hair in the sink and bathtub, the water was clogged in the sink and bathtub, the room smelled so bad, someone came upstairs to spray our room and apologized! They never asked if we needed a new room or anything to help us! This hotel price gouged on people who evacuated from Hurricane Milton. This was just a mess! I will her stay here again! No talks to you there with any manors- they roll their eyes and ignore. & we are the kindest people ever!