ฮอลิเดย์อินน์เอ็กซ์เพรส โฮเทลแอนด์สวีทส์ คาร์นีย์สพอยต์ - เครือโรงแรมไอเอชจี

Arrived at 9:30 at night. Waited at the front desk for 15 minutes before anyone showed up to check us in. I even tried calling the front desk phone 3 times. I heard it ringing, but still no one showed up. When the lady finally appeared, she didn't even apologize. The hotel itself was great, but the start of the stay was rough.

It was very clean

I appreciate that you want to provide a breakfast (albeit at a very low cost) but I cannot understand why you do not offer some non-dairy options. There is never an alternative to butter. There is cereal but only cow’s milk. Wheat bread is almost identical to white. No wonder the U.S. has an obesity problem and you are adding to it. Not everyone eats eggs, meat of dairy. We bring our own food (through necessity) and use your toaster. We also have your coffee with our breakfast. Having coffee and using a toaster is hardly giving us good value when paying for the full breakfast.

We always stay here when visiting near this area

The woman at the front desk was amazing and extremely professional. I’m an active duty military member and didn’t even know about the discount. She made sure that she added the discount and was quick about checking me in and out. Definitely will stay there again in the future. Very military friendly and good people

Very nice hotel with easy on off access to major highway. Hotel is very clean, large clean rooms with all amenities one needs for a good stay. Excellent breakfast too.

Nice and quiet just a slight stuffy smell in the room

Outdoor area needed a cleanup!

Clean room and bathroom breakfast was good

Convenient location

Quiet, clean, room was new and fresh. Everything felt clean and in great working order. Good nights sleep and friendly staff.

Clean, quiet and convenient location off the hwy. Staff was helpful and friendly.

Great stay clean and comfortable. Great breakfast!

Had a great stay.

Making people pay an additional fee of $100 in order to check in, especially after paying for the room upfront, is inappropriate and like hijacking of services. If you are going to do this, put it in the app so potential customers know about it upfront.

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We pretty much liked everything, except other guests were up very late until after 1:30 am in the little dining area talking very loud. Our room was close. We just stopped for the night from a long road trip and needed to get up very early to get back on the road. Needless to say we didn't get much sleep. I think there should be a quiet time after 10:00pm.

Overall a great stay!!

Good

The staff was incredibly helpful and friendly.