It was convenient to the airport. The rooms were clean and spacious

Todo súper

I like everything. Great hotel, excellent services

Looks very nice

NO HOT WATER! Three different rooms. Front desk person can’t confirm nor deny but the management of this property is telling them to turn off the hot water!!! Until people complaints. Never seen anything like this!!!

They throttle hot waters!!! Three rooms all had no running hot water. Upon notifying the issue to the front desk, they acted as if I was the only one complaining about the issue. Turns out, they could turn on/off hot water from one of their maintenance room. Will not be staying here again.

Super friendly check in Fast Clean rooms

The room had an odd smell

Overall the hotel is good. Unfortunately, we had these experiences...room safe locked upon arrival. Had to ask about room cleaning, told yes they clean every day but our room was only clean two day of the four nights. we had to bother front desk staff late one night for towels. Found big roach (insect) in room. Showed front desk staff who replied "oh you had a visitor". Was told they would spray but didn't till next day when we were checking out and they sprayed (very smelly) with our clothes in the room. Our access cards had failed us two days of the four nights...quite annoying when you try to enter your room after a long day. We were awaken several mornings between the time of 7am-9am as roofers were on the roof repairing some hurricane damage. Signs in the elevator stated work would begin at 9am but the truth is they began much earlier. Manager informed me that workers ere only to load supplies and equipment before 9am but not work. I shared video with her showing the noise in our room for them. Manager was aware of the above issues and tried to offer compensation (one free night) but later I was told she couldn't as I booked this through Expedia.

Sofa was dirty when we pulled it out to use as a bed. Had crumbs and an article of clothing from a previous guest. Room also didn’t have pillows or blankets for the sofa bed even though we had booked reservations for 5 people which would necessitate the sofa bed.

Everything was fine

We arrived a little early for check in a 2 pm. Check in was at 3 pm. We returned to the hotel at 3:30 pm and the room still wasn’t ready. We had to wait until after 4 before we could check in.

Excellent stay will tecomend

Wow! What a great room! The bed was comfy, expansive space and even a great seating area!

The staff was nice and kind. The room smelled like mildew and mold. But it was booked fulled and room couldnt be changed.

Rooms were spacious and check in and out was quick.

Me encantó la estancia en este hotel, super limpio, el personal amable y ubicación conveniente.

Excellent Property

Very good

The room smelled like mildew severely. When asked if I could change rooms the front desk attendant offered me air freshener. Never returning!!