Manager was helpful. The heating system was loud and although the manager tried to fix it , the noise disrupted sleep.

The bed was very saggy and soft, the bathroom had hair in the tub and on the floor, toothpaste spots on the bathroom mirror, there were dirty handprints all over the bathroom door. The tray the coffee pot was on was filthy. There was no staff available at 1:30 am to ask room next door to turn down a very loud tv that woke me up. Poor stay overall.

It served our needs

This motel style property was suitable for my one night solo stay. No complaints.

Quite and clean easy check in

Great value.

Breakfast was just ok. Coffee was delicious. I would stay here again,... convenient to shopping and the Berkshires

The room was a very decent size, much larger than I was expecting. It was also very clean and there didn't seem to be anything broken in it. However, the beds were not very comfortable (for me and my son, but probably just a matter of preference). But in the bathroom, you had to take a big step to get over the threshold of the tub, and in getting out, you had to be careful of not j ust putting your foot down, but doing it gently since tghere was an extra drop to reach the floor.

The room was very dirty and smelled of urine/ smoke. The sheets and blankets were stained. The curtains were also stained. The bathroom was not thoroughly cleaned. Due to the poor conditions we had no choice but to leave. The staff was not accommodating and didn't take our concerns seriously. Manager said my complaints were subjective and that we could not receive a refund or alternatives for our stay. First floor room.

Our room was on the upper floor and was quiet, clean and spacious with 2 double beds, desk and chair, armchair, and round table with 2 chairs. No lingering smell of smoke or disinfectant and beds were comfortable. Did not try the breakfast but would easily stay here again.

There is no Restroom at the check in area.

Nice place at very reasonable price

Howard Johnson offered the best price in the Pittsfield and Lenox vicinity for a room with two queen beds on the day we needed it. For the price, I was pleasantly surprised by the generous size of the room and the comfort of the clean beds. The room came with more than we needed: black-out curtains, A/C, mini-fridge, microwave, coffee-maker, desk, hanging space with ironing board and iron... our sleep was not distrubed by traffic noise despite the hotel facing a major road. We heard nothing from neighboring rooms which may not have been occupied. The hotel is dated which shows most in the small bathroom with its aged tub and stained shower curtain. But it did seem clean. Note that this is a motel; rooms are accessed directly from the very well-lit parking area with stairs leading to the 2nd floor row of rooms also facing the parking lot. There is no elevator. Because the motel is so well lit, I recommend an eye mask for those whose sleep would be disturbed by the sliver of light that edges the black-out curtains where the curtains do not lie completely flat against the wall. Overall I recommend this motel for those on a budget. It offered clean comfort at a great price and the receptionist was very helpful. It's also within walking distance of CVS, Marshalls, a supermarket, restaurants and is a short drive to the gorgeous village of Lenox.

Ok place to stay

Rooms was renovated and very good. Staff was very friendly. Many guys hanging out in parking lot and talking loudly into the late evening.

Bathroom was reasonably clean. But the room was not clean at all. Underneath the headboard there was a large amount of dirt. The room had an unpleasant odor and the HVAC system had such a strong musty odor we didn't use it. Needs an a major update.

As long as you have a car, you are not a far drive from Tanglewood and Lenox Center. The rooms, while dated, were clean.

It was fine Big room, comfy bed Check in was easy Pity our neighbour played porn super loud all night. Needs some better sound insulation

Room was clean.value stay for the amount you paid.

This property is not great for people with mobility issues unless you request ground floor. Breakfast is minimal but sufficient for the value you pay. Great scenic area with lots of restaurants and shops close by