I really enjoyed my stay! I would return!

It was very quiet and natural

I like it here but I tend to like Sonder properties. There were some issues with getting into my room and it was late when I got into town, and I did have to wait like 30 minutes before the person on the phone (there are no employees on site) was able to get me in, but other than that I had a solid stay and the interior is very eclectic. I also like that they feature Davines skincare in their units. If they iron out the technical issues it would be great! The Wellborn restaurant is a big plus because you can get good drinks and bites right there on the property.

I couldn't get in. The entry into the room was through a house, the code they gave me didn't work. I called customer service twice and they couldn't help. I ended up driving 2.5 hours back home.

Easy access from one of the main roads, the large room and bathroom was great, my only complaint which is the same for almost every hotel I stay in was the bed - hard as a rock.

Accommodations clean, with more than basic amenities. Liked Sonder App, very helpful for check-in/out communication. Carpet and furniture is dated. Have stayed at other Sonder properties.

Buen servicio

It was charming and comfortable but everything could be a little newer or modern. Furnitures and bathroom features are old and some are loose at about to break. But very clean and cute.

Great location. Took my daughter to two concerts in the downtown Orlando area. This place was easy to find, had easy parking and even a restaurant/bar in the back. I downloaded the app and the check in/checkout process was super easy. Even better was the fact that I didn’t have to worry about losing a key. It’s all in the app.

Nao sei como começar essa avaliação, com tantos problemas, mas vamos lá: (1) reserva - uma vez que você confirma a reserva eles mandam baixar um app no seu celular para confirmar a reserva. Se ficarei uma vez na propriedade (e no meu caso pretendo não retornar), para que baixar esse app??; (2) não deixam claro que não recebem pacotes. Eu tinha algumas encomendas feitas (antes de receber o email dizendo que tinha que baixar o app) e tive muitos problemas em recebê-las. Em um dos pacotes tive que acionar o seguro pois tive a mercadoria extraviada; (3) se vce deixar qualquer coisa na bancada, ela será invadida por milhares de pequenas formigas. Heloooo, será que a desinsetização está em ida?; (4) O pavimento do estacionamento de hóspedes é feito de pequenas pedras que (a) esqueça se alguem estiver de salto alto (b) o pó subirá pela barra de suas calças. Já disse que o local é muito mal iluminado?

Pretty garden

Beautiful. Location and accommodation was perfect.Clean and comfortable. Loved no contact entry. Courtyard was lovely with a beautiful view of downtown across the street. Quiet and ample parking. Would stay again.

We had a great week at the Wellborn! The stay was lovely and there’s lots to do within walking distance.

Great stay, had some issues with check in but was able to handle that with customer service. The property is beautiful and there’s a cute bar on site. Location is close to a ton would stay again.

Wonderful courtyard. Music somewhat a challenge when trying to sleep. Clean and easy access for parking and downtown.

It was amazing. I definitely want to come back

WORST NIGHT EVER IN A HOTEL. There is NO STAFF. All check in had to be electronic, after an hour on the phone finally got into room, no TV unless you hook your phone up and stream your own service, left room for dinner had to wait an hour on phone to get new code to get back into room, COLD SHOWERS. Worst experience of my life. Hand cut and bleeding from trying to open door using thier instructions.

I unfortunately had a poor experience. I stayed at the property in 2021 for 7 weeks and loved it and have recommended it to everyone. With that being said I was excited to come back this past weekend and did not expect the following. I woke up my first night itching and assumed it was allergies. I then learned the next day that there were fleas in the bed (which I took videos and pictures of) and they bit me all over the place. I got fresh linens and ended up sleeping on the couch where I woke up with bugs on my skin, the new linens & the couch. Which leaves me to assume they’re either on the furniture or the carpet. I then realized the fleas infected my bag that was open and on the floor and my clothes had fleas jumping on and off them. I checked out and the next day had to go to urgent care because the bites were so inflamed and painful and caused an allergic reaction and require steroid treatment. Beautiful property and very convenient amenities but clearly they have a serious bug issue. Not sure I can trust to stay there again.

The property was cute, and the area seemed pretty safe. There was a considerable fee if we wanted the room cleaned during our stay, but we were able to request extra towels through the app without fuss. The suite was spacious, with decent size mini fridge in kitchen area, a comfy pull-out in living room, and a nice shower (although the water took a long time to heat up). That said, it was pretty stripped down (noticeably scuffed floors, wire rack shelving stacked with a couple books for decor, a TV that you can use for casting but isn't hooked up to cable or anything) and there were quite a few ants (bedroom, living room and bathroom). For a group just visiting for a concert looking for a cheaper downtown option this worked really well, if I was traveling for a work event, I might look for something a little higher end.

I wish I could have read the reviews before booking here. I booked this place for my in-laws traveling 6 hours away. After arriving, there appears to be a bar next to it with loud music which can be heard through the room making it impossible to sleep. Ear buds were placed on the bed as if they were expecting the noise to happen. The AC was set at 76 with no way of adjusting. There were only fans and extra fans that can be found at the lobby… There was no personnel on site and the help desk brought me to an international call center and said they’ll “file a report”. They were no help and could not even transfer my in laws to another room. The only thing they can do is report it. The only convenience about this place is how close it is to Orlando regional were my grandmother is admitted in for a heart surgery. They had no choice but to book at a different hotel to have a decent sleep for the night. Expedia, the booking agency I paid this to tried their best to get this cancelled and a refund offered but Sonder did not even answer their calls as they know they won’t issue a refund. Mind you my in laws did not even stay the night and I booked 2 nights for them. Terrible place and terrible service. For the price you are better off going somewhere cheaper where you can be guaranteed a wink of sleep.