คำแนะนำทั่วไปเกี่ยวกับการเช็คอิน
STANDARD QUARANTINE HOTEL PACKAGE INCLUDING / GOI DICH VU KHACH SAN CACH LY THEO QUY CHUAN GOM CO:
• Room rate including tax / • Gia phong da bao gom thue phi
• 3 meals per day (breakfast, lunch and dinner) / • 03 bua an/ngay tai phong (buoi sang, trua va toi)
• Standard drinking water per day / • Nuoc uong theo tieu chuan hang ngay
• Wifi Access / • Wifi internet trong phong
* Not included: Cost of medical tests to check for COVID-19 (VND 734,000/time/person); cost of pick up and drop off car under standard medical requirement; cost of any medical attention and cost of other utility services at the hotel (laundry, room service,...) / * Khong bao gom: Chi phi xet nghiem y te kiem tra COVID-19 (VND 734,000/lan/nguoi); chi phi xe dua don khu trung theo quy dinh y te; chi phi ve sinh va cham soc y te va cac chi phi dich vu tien ich khac tai khach san (chi phi giat ui, dich vu phong,...)
* Ideally each person is isolated in 1 room but no more than 2 people if the other person is a relative and voluntarily stays in the same room (according to Point dd, Clause 2.3, Article 2, Section VI of Decision 1246/QD-BYT on March 20, 2020, the Ministry of Health issued "Temporary guidance on concentrated medical isolation at hotels in the prevention and control of COVID-19 pandemic, which is voluntarily paid for by the quarantined person") - "A relative is a person who has marital relations, nurturing relationships, who has the same direct bloodline, and who has a family name within three generations" / * Tot nhat moi nguoi duoc cach ly vao 1 phong nhung khong qua 2 nguoi neu la nguoi than va tu nguyen o cung phong (theo Diem d, Khoan 2.3, Dieu 2, Muc VI tai Quyet dinh 1246/QD-BYT ngay 20/3/2020 cua Bo Y te v/v ban hanh “Huong dan tam thoi cach ly y te tap trung tai khach san trong phong, chong dich COVID-19 do nguoi duoc cach ly tu nguyen chi tra”) - "Nguoi than la nguoi co quan he hon nhan, nuoi duong, nguoi co cung dong mau ve truc he va nguoi co ho trong pham vi ba doi”
* Surcharge for room disinfection and replacement of in-house bedding applied as hotel's policy if customer tests positive for COVID-19 during the quarantine period. This fee will be paid directly at the hotel / * Neu khach duong tinh voi COVID-19 trong thoi gian cach ly tai khach san, khach co the se phai tra them phu phi tuy theo quy dinh cua khach san de tieu huy chan ga goi nem va ve sinh khu khuan phong luu tru (thanh toan truc tiep tai khach san)
REQUIRED DOCUMENTS FOR F1 WHEN CHECK-IN / CAC HO SO CAN THIET CHO F1 KHI LAM THU TUC NHAN PHONG:
• A certificate of negative SARS-CoV-2 RT-PCR test result / • Giay xet nghiem am tinh voi SARS-CoV-2
• Document of handover from local medical intitutions/previous centralised quarantine area / • Bien ban ban giao y te cua Tram y te dia phuong/Khu cach ly tap trung
• Document of epidemiology investigation status from local medical intitution / • Bien ban dieu tra dich te cua Tram y te dia phuong
• Document of quarantine order from local government (applied for F1 and F2) / • Quyet dinh cach ly cua dia phuong (Ap dung cho doi tuong F1 va F2)
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REQUIRED DOCUMENTS FOR INTERNATIONAL ARRIVAL WHEN CHECK-IN / CAC HO SO CAN THIET CHO NGUOI NHAP CANH KHI LAM THU TUC NHAN PHONG:
• Personal documents (such as passport) / • Giay to tuy than (Ho chieu….)
• Approval document that allows the 14-day (or longer) quarantine for people who arrive from countries that have adequately controlled the epidemic / • Quyet dinh ve viec ap dung cach ly y te nguoi nhap canh tren 14 ngay tu cac quoc gia da kiem soat tot dich tren dia ban
• Flight tickets / • Ve may bay
• Reservation confirmation number at the quarantined hotel / • Ma xac nhan dat phong tai khach san cach ly
* In the case that the guest is fully vaccinated or has recovered from COVID-19, they need to prepare the following documents in English when checking in at the hotel / * Truong hop nguoi tiem du lieu vac xin hoac da khoi benh COVID-19 can chuan bi them giay to sau bang tieng Anh khi nhan phong tai khach san:
• Certificate of full vaccination against COVID-19 / • Giay chung nhan tiem du lieu vac xin phong COVID-19
• Certificate of recovery from COVID-19 / • Giay xac nhan da khoi benh COVID-19
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* Refund may be considered by hotel under condition that customer has tested positive for COVID-19 in duration of stay and forced to cancel the following nights. Actual charged amount will be followed hotel's policy / * Truong hop khach duong tinh voi COVID-19 trong thoi gian cach ly, va buoc phai huy phong trong thoi gian tiep theo, hoan tien cho nhung ngay khong o co the duoc khach san xem xet tuy thuoc chinh sach cua khach san
* If guests are required to stay additional nights for a confirmation of negative Covid test to check-out, guests need to pay the extra room night rate directly to the hotel/ * Trong truong hop khach can o them dem phong de doi ket qua xet nghiem Covid de check-out theo yeu cau cua Co so Y te, khach se tra tien dem phong them truc tiep cho khach san
The above information is based on current regulations of the Ministry of Health and may be amended / Cac thong tin tren day dua tren quy dinh hien hanh cua Bo Y te va co the duoc sua doi