Twelve Knights

Twelve nights is amazing place to go the landlord and his mum and all staff was friendly and made us feel very welcome. The food was amazing breakfast and evening meal we will differently be going bk

Stay was ok , the staff were nice and friendly but they turn the central heating of at night so you freeze your bloody ass off at night and when I mentioned it on booking out they said i should have told them and they would have provided a fan heater.,, ( well, I'm sorry but if I am staying in a hotel that has Central heating, why don't you leave it on? I shouldn't have to ask for a fan heater. Or any other heater. ???)

Booked two rooms at this hotel some weeks in advance as my band was performing in Swansea. I was notified that my payment had been declined two days before the stay (even though payment would ostensibly be taken on arrival). I updated my payment details and paid for one room through the portal but payment for the second room couldn’t be taken so I called the hotel. They informed me I could just pay on arrival as originally stated. However, two hours later, they took full payment from my card. I was willing to overlook this but the shambles had just started. I completed the ‘online check in’ form the day before my stay. On the day itself, we caught an Uber to the hotel at 3am (at a cost of £30) only to find the doors to the hotel firmly locked, with no buzzer or intercom. The lights inside the bar were on but there was no-one to be seen. I called the hotel repeatedly for at least 10 minutes with no answer. We weren’t getting in and unbelievably had to call another Uber, wait in the rain for 15 minutes with no shelter and then head back into Swansea where I was forced to pay £250 for a further two rooms at a Premier Inn. Absolute shambles. Expecting a refund.

My room had a window looking to a huge extractor fan for the kitchen. Very noisy. TV was losing signal constantly. Did not stay, left after 10 mins. Felt like a prison cell.

My short stay was very good, there was a warm welcome for me and my dog Tess, Jacob was an excellent Host. The food, drinks and the staff where very friendly, well done all. I will recommend.

Lovely staff, nice room, food was great value for money and location was great for visiting the area and cinema in port Talbot.

The place wasn't the best. The rooms were outdated and tacky, in need of some TLC. The staff were friendly and the food was very good so overall the stay was OK but I probably wouldn't come back as the room / decor and sleep was uncomfortable.

I’ll be brutally honest the staff are absolutely fantastic, but the property was extremely dated in rooms The walls need painting stains down the walls. Bathrooms are dated windowsills not clean. Beds need changing the whole place needs to refresh upstairs.

Awesome staff - happy to help with everything. We had breakfast, lunch and dinner - all delicious and great priced. Room was clean and bed very comfy.

Great service and welcome

Communication was great as it took us a while to drive and we were worried we'd miss check in. Lad who checked us in was great! There is a slight smell as you head upstairs and continues into the room. Nothing offensive though. Clean bedding and towels and tea and coffee facilities. There were marks on the carpet and it was sticky in places. Bathroom was clean but mould starting to show on walls and ceiling. No shower gel left in dispenser but this was rectified when advised.

Goid pub, clean room great breakfast

The staff was fantastic the food was really nice but our room needs a spruce up outdated

The hotel is small but cosy . The lady at the reception, who checked us in, was very polite and pleasant. If you drink , the pub downstairs is very convenient .

Room 9. Right outside your bedroom window is the kitchen extract fan that is like a jumbo jet. I couldn’t open the window because of the noise or smell. Once the kitchen had finished it went off so I could then open my windows for fresh air. The room is dated and is desperately needed a paint job and the carpet needs changing.Its dusty in the room and the windows are filthy. The only positive is the shower is powerful. Shame there are no blinds or curtains in the bathroom. The corridor carpets again disgusting. The corridor light is hanging off the ceiling. The staff however seem friendly enough. Paying £335 for 4 nights is daylight robbery for what I got in return. I would never stay again it needs a full make over. It’s been a very long time since I stayed in a battered old hotel but you live and learn.

The room was very big, the bathroom was huge, the TV was small though, the decor was in need of refurbishment, the room would benefit from a deep clean,

Brilliant night sleep. Good food. Pitty no breakfast included

Old,old, tired pub...just a bit grim. Every wall, carpet and door was stained or tatty. Took ages to check in, couldnt find the booking.. room was huge with a tiny monitor on the wall (about 12 foot high).. bed was miles away so it may as well not be there. Brea,fast is served at 8am, way too late on the week days. Also, you can not come down to e it the pub until 8am, if you do, you have to go out the metal fire escape.. looking at the door, i am not sure it opens! There is one huge good point.. THE STAFF.. they were brilliant.. really friendly and helpful... For the money, i would never go back... but the staff almost make it worth while.. The pub/brewery need to invest in this place

Room 9. Right outside your bedroom window is the kitchen extract fan that is like a jumbo jet. I couldn’t open the window because of the noise or smell. Once the kitchen had finished it went off so I could then open my windows for fresh air. The room is dated and is desperately needed a paint job and the carpet needs changing.Its dusty in the room and the windows are filthy. The only positive is the shower is powerful. Shame there are no blinds or curtains in the bathroom. The corridor carpets again disgusting. The corridor light is hanging off the ceiling. The staff however seem friendly enough. Paying £335 for 4 nights is daylight robbery for what I got in return. I would never stay again it needs a full make over. It’s been a very long time since I stayed in a battered old hotel but you live and learn.

staff were lovely. Food was OK. bedding was clean but the rest of the room pretty tired.