Outdoor pool empty in morning.

Overall, our party had a terrible stay here due to a few massive issues and a multitude of smaller issues. The hotel requires valet parking, which is really just a form of parking lot security, which I can understand. But when one of the contracted valet employees verbally harasses a guest, and there is no real recourse because “they aren’t technically employees,” and when the front desk’s reply to the situation is, “it happens,” I would call that hotel a failure. On top of being verbally harassed by a worker, people should know that this is not a 3-star hotel, but a glorified motel. Slapping a fresh coat of paint and a couple of recessed lighting fixtures does not qualify a motel to call itself a 3-star hotel. We could hear and participate in every conversation both in the adjacent rooms and from people passing by our door. There was no privacy. There were also a lot of little things such as the bathroom door being extremely sticky and very hard to open due to all the coats of paint on it, a dysfunctional soap holder that clung to wet soap like a barnacle on a ship, lack of a laundry bag, residue of something left on the toilet seat, not enough waste baskets, and the list goes on. If this place weren’t across the street from Disneyland, and people weren’t starry-eyed from their trip when writing these reviews, I suspect the average guest rating would be much closer to 1 star. I hope this honest review can help someone avoid making the same mistake we did.

Clean room and excellent staff

Close to Disney, nice pool, rooms were clean and spacious. We had two bedroom family room

I wish we had room service each day and not just garbage and towels one day. Also the front desk tried to charge me and another guest after I already paid months before. She told me I hadn’t paid yet. And if I wasn’t aware of my finances I would have believed her. She told me twice I hadn’t paid when I knew I did.

MiyakoHotelとPixerPlacehotelの後に泊まったホテルだったからか、1番サービスも綺麗さも良くないように感じた。けれど、アメリカ(外国)ではこれくらいでもまだいいホテルなのだろう(日本でいうビジネスホテル)と思った。入ってすぐに部屋にハエや小蝿がいて、不快だったが、部屋はシンプルで、清潔感もあった。タオルも何枚もあってよかったし、バスタブもあって良かった。水圧も良し。英語が不慣れすぎて、checkInの時におそらく説明されてましたが、2泊してBed making必要なら言わないといけなかった。言わなくても毎日してくれるのは、タオル交換とゴミ捨て。 私のbaggageのタイヤが壊れたので、ガムテープなどがないか聞いたけど、向かいにあるホテル内のミニショップで10ドルで買えと言われた。少しの量でいいのに。日本ではあり得ない対応だけど、アメリカは当たり前なのかな。 laundryはwashもdryも各4ドルずつ。コインが必要。No cashless。フロントで4ドルをコインに両替してくれる。私は8ドル出して、コインを大量にもらったがあまりわかっていなくて、washする時に足りなくて、フロントに伝えたところ、おそらく日本人ということが信用されたのか、ちゃんとコインを追加でもらえた。フロントの対応は謝るでもなくモヤっとしました。日本なら有り得ない、でもアメリカだから仕方ないと。

The valet was super helpful and nice

The room was very nice and clean. Staff was very nice and helpful. The hotel is perfectly located right across the street from Disney.

Beat place to stay when doing Disneyland. We got the suite so our kids could be in a separate room. The rooms are super spacious and comfortable. Everything is always clean. Coming back to a comfortable and clean room after a long day at Disneyland is the best! This is our second time staying here. There’s a pool and hot tub but no shade. We didn’t use it anyway because we were at Disneyland all day. You can see the fireworks from your room, too!

The best location! Love the pool area --especially at night when you can watch the DL fireworks. It's like your own fireworks show! The staff is so nice and helpful -especially the valet guys! Excellent experience!

The rooms are fine, basic with basic amenities. The tables and seating areas were worn. The two room was fine but you don’t have a common area for the bathroom. You have to walk into the second room to use the bathroom. You can’t watch tv while on the bed based on the room layout. Overall the staff was nice and the hotel was fine it’s what you expect of a hotel that entire purpose is being next to Disneyland.

Staff were amazing!! Perfect location when going to Disneyland literally across the street and a few hotels down! Also they had valet parking was Fantastic!! Absolutely no complaints!! The amenities were great as well

Excelente buena ubicación

Great hotel. The staff is very friendly and the distance from the hotel to Disneyland is great. You can even see the fireworks from the hotel. The only thing I'd change is the shower water pressure (which might be an Anaheim/CA thing) and having them move the shower curtain lower to avoid water going out of the shower.

Great spot right across the street from Disneyland. Excellent price and very clean. One of the elevators was broken for both days we were there and the interior light was not working. Thankfully there was another elevator and other interior lights. I would definitely stay here again

The rooms were clean, even though we ended up getting a small room and the staff was very helpful. Nothing to stand out about, but they were very professional. The hot tub and outdoor pool were on the fourth floor and we didn’t get to use those amenities, but it looked like a lot of fun if we had more time in our day.

Disneyland Cheat Code! The property: inviting, clean, and (best of all) conveniently located right across the street from Disneyland. Quick stroll to Downtown Disney shops and restaurants. Onsite convenience shop for anything you might have forgotten or need in a pinch. Next door to McDonalds and Panera for any food and beverage needs. Did not use pool because it was a family trip with young kids who don't know how to swim, but I'm sure it would be excellent, based on the how well the hotel is maintained. Rooms are spacious, clean and stocked with fridge for our leftover food from dinner. Very much appreciate those amenities. Bathroom door didn't lock in our room but fine since travelling with just my family. Staff is incredible: helpful and courteous. Valet drivers were friendly and accomodating with luggage cart. Front desk excited at check-in. Good vibe. Would highly recommend this hotel to family and friends.

Great location. Nice, big room.

Fantastic property near Disney. The family suite was excellent, with lots of space. Very nice customer service, and we saw fireworks every night. Very close to Disney and restaurants.

The valet drivers were super rude and unwelcoming. They didn’t explain the process of checking in your car and slammed their hand down in anger when we didn’t know what we were doing. They were sarcastic and not helpful at all. The room was not clean and felt like no one had been there in a long time. The fridge didn’t work and practically fell down on us.