การให้คะแนนและบทวิจารณ์โดยรวม Best Western Plus Monopole Metropole

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.

Excellent location for a few days stay in Strasbourg. Close to station and tram stops. Helpful staff on reception. Would recommend.

The location was great and the staff were very helpful. Our room was just very cold and for some reason the heating (hot water radiator) was almost cold and not working. Staff was helpful but couldn’t find any other room because they were full and gave us extra blanket but it was still cold till somehow at 3am hot water came back and was better. Assuming this was just a one off I definitely recommend the hotel.

Good location, separate toilet room from bathroom was different.

Clean, attractive, good amenities in room, friendly staff, nice breakfast. Would definitely stay again.

Everyone was really friendly, the rooms were warm and clean, and it was really well positioned for exploring!

Room not available at check in time. Had to come back and room was still not ready. Was offered coffee and then asked for money for coffee. Poor experience from start to finish. Upon check in room provided was a handicap room so configuration was odd. Handle to bathroom door was broken trapping in occupant until enough jiggling and movement allowed occupant to exit bathroom. Room hvac worked but must be dirty as or sinus would clog up in hotel and clear up when outside….

El personal, especialmente el del segundo día, desagradable, sin ganas de hablar en inglés , aunque era uno de los idiomas que marcaba su placa que dominaba. Hablando en francés sobre los clientes delante de ellos. Usando un tono muy brusco. Por supuesto sin hablar español a pesar de hablar otros 4 ido más en recepción pero no pasa nada, con inglés ok, si hacen el esfuerzo de querer hablarlo, y no cuando optan por decir que no lo entienden que mejor francés. Ante un grave problema con el coche, ocurrido en sus instalaciones no buscaron ayudar activamente, todo eran esfuerzos. Sinceramente deja muchísimo que desear como hotel de 4 estrellas y de esta cadena.

The hotel was absolutely perfect for our needs. We stayed one night to explore the Christmas market, which was a 10 minute walk. The hotel has been remodeled and they maintained the old-world feel. The room was so clean. The bathroom was beautiful. The staff were so friendly. I would highly recommend this hotel!!

Lover hotel Front staff was over the top helpful Very convenient Loved everything

El desayuno está muy malo :/

Ccc

Nice spacious room comfortable bed could step in and out of shower safely, nice to have the grip bar by sink when stepping out of shower nice smelling soap and shampoo.

Muy atentos y ayunadores en todo Nos fue muy bien Reservé con ustedes varios hoteles den europa

Hotel was in a great location only a short walk to the centre. The staff were extremely polite and welcoming. Private car park is good but may be a little tight if you have a big car. Room was excellent, clean and comfortable with tea and coffee facilities. Would recommend staying at this hotel when in Strasbourg

The staff were so kind and welcoming and the property was well-maintained. The only small complaint is there is no ledge for your toiletries in the shower, just a soap dish, so everything had to sit in the bottom of the shower.

Bel hôtel avec un personnel toujours aussi agréable et compétent, j’y reviens à chaque fois que je travaille sur Strasbourg

Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.

All good. Friendly and comfortable

Juste une nuit dans cet hotel, concernant l’établissement rien à dire, personnel aimable, chambre propre et spacieuse. Emplacement pour découvrir le centre de Strasbourg. Bon rapport qualité prix