Very comfortable beds, sizeable room and very clean

The front desk lady was fantastic. Very kind; checked us in quickly and easily. Our heat did not seem to be working correctly on a very cold night so she gave us HER space heater for the night. We also had a good breakfast the next morning that was ready for us at 7 on a Saturday. The lady staffing that area was also hospitable, cheerful and helpful. We had a 2-BR suite which each had a private bath with a great sitting area, fireplace, and kitchen including full-size frig with icemaker, oven and dishwasher. I would stay here again!

Great place to stay

Our recent stay at the Residence Inn was nothing short of exceptional. The breakfast spread was simply divine, offering various delicious options. The check-in process was smooth and efficient, and the customer service provided by General Manager Maria was truly outstanding. Her warm and friendly demeanor made us feel right at home. We highly recommend this hotel for a comfortable and memorable stay.

Noisy dog barking all the time. Fire alarm at 7:00 am.

This place presents well, it has everything at your fingertips, and that’s coupled with wonderful customer service!

Very clean and comfortable hotel, convenient to shopping and dining options.

Perfect

Very nice property, great breakfast, and excellent customer service!!!

Very nice property with great customer service!

Very comfortable

Property is clean and safe.Highly recommended

I normally stay at the Courtyard Marriot when I go shopping at Potomac Mills. I came with my daughter and her family and she suggested we try Residency Inn and I am glad we did. Everything was so beautiful and comfortable. I will be returning soon.

laundry machines are in poor conditions. a couple of broken ones, a couple of rusted ones.

Clean.

Acomodacao super confortável. Funcoonarios muito simpáticos

Keep up the good work

There was a small bit of damage to the bathroom tiling, but otherwise it was a great stay; I liked it so much I was sad to have to leave.

Pool could use updating, our phone in the room did not work, floor in kitchen/dining area with soft spots..trippable areas. Bedside table drawer would not stay closed. Refrigerator ice maker was malfunctioning. But the continental breakfasts were delicious full of variety! Staff was exceptionally friendly and efficient. Grounds were very clean, neat and enjoyably fun. Overall I enjoyed my stay.

The front desk was very friendly and check in was a breeze!