Checked in for 2 rooms. One room has dead cockroaches and both rooms smells dusty. The toilet seats are broken, you seat once it moves to one side. The toilet door has creeching noise. When down to complain and the receptionist could not do anything. And worst is opposite our rooms, they have empty units with broken doors. So eerie. Asked them to change our rooms and they said need to top up. Very annoyed. So decided to come back to sleep only. I did stay in this hotel before at Family room, which was spacious and nice. But this time since no family room we took 2 deluxe and ended up staying outside of the hotel most of the time. Will never stay here again for the amount I paid. Very disappointed with the Malay lady there, she seems like not interested when we complain and even I showed her the pictures.