Signs of aging and poor maintenance is showing up. There was a stain on the bed runner and some sort of sticky residue on the sofa on the first day we checked in- yikes! Housekeeping was prompt to remove them. Conveniently located next to the Nagoya Hill mall via a sheltered walkway from the 2nd floor of the hotel. Easy to get to other malls such as Grand Batam mall and a short fide from the Batam Centre ferry terminal. Breakfast spread was good with a selection of Chinese, Incontinental and Indonesian cuisine. If you are sick of the mall, cross the road and you can get to the 168 food court which is an open air place with stalls of food. Pretty worth a try! Won't say it is worth a 4 star rating given its condition but the location wins hands down.