First I already mentioned need city view, non smoking room and check in early at 1pm when I booked, but when I come around 1.15pm the receptionist told me the room will ready at 2pm. I am OK for the time and I double informed her again, I need stay at top floor with city view. After I get the room key and check the condition, inside room having smelling smoke and no city view. This make me felt disappointed their services and I check with receptionist again she said I booked is superior room without outside view. After I talk with her, she help me change another room from 6 floor down to 4 floor room 408 no city view again, I felt this person service is very bad with don't know what I request. Nevertheless, the room having sucking fan sound, has one light faulty at bathroom, the basing table no balance and room having strong smelling.