The Terrace Hotel

The bedroom was amazing and comfortable.

Das Terrace Hotel lieg zentral in der Innenstadt, kurze Wege an die Bay, Shopping rundherum möglich. Das Personal im Hotel scheint ein wenig überfordert - ab Tag 2 waren alle Säfte zum Frühstück ausverkauft, ab Tag 3 auch das Wasser. Die Betten wurden täglich gemacht, die Seifenreste klebten aber auch an Tag 4 noch auf dem Waschtisch. Die Betten waren bequem, das Hitel sehr urig und toll eingerichtet!

Beautiful property and close to everything

Spacious room and bathroom

Very friendly and helpful staff, the older building was clean and comfortable. However the bed was a double, and a little small. Thought I had booked a room with queen bed.

The property was clean and tidy, the air conditioning was very much appreciated! The room was comfortable, it has a nice bathroom, TV, tea and coffee facilities and, very thoughtfully, a large bottle of cold water! The bed was not the most comfortable but that is the only gripe I have. The staff were amazing, very friendly and helpful. Would recommend.

I loved the decor, its been beautifully designed and decorated. It was clean and well maintained. The bed was comfortable, although the pillows were quite 'high' for both my partner and I. The breakfast was delicious, however, I would have preferred a free barista made coffee with breakfast. The only free coffee was instant. The staff were friendly, helpful and welcoming. We particularly enjoyed sitting outside in the morning for our breakfast. It was like a little oasis amongst the office buildings. As this hotel is in the business district of the city, it is an ideal location for getting to Elizabeth Quay area, or a 10/13 minute walk into the city for night-life or shopping. The free buses that run in the city can help to get around too. I would recommend the hotel and being a local, I will definitely stay again. It was good value for money.

Beautiful restored Heritage Building, the suites are very spacious & luxurious. Great value for money, within walking distance of everywhere in the CBD. Lovely breakfast and coffee.

Property is in a good location in the city, however the hotel offers limited facilities. The room was pleasant but double glazed windows would be a good idea to add and an explanation on how to use the air con

Older building. No security or staff on premise at night when alarms go off and aircon goes crazy!!! No compendium in room? What to do? Lucky chef was on site and fire brigade came!! Food ok but not amazing. All ok but not sure we’d stay again other than for the positioning.

Booked the place as the photos had a boutique hotel vibe. Turned out to be a restaurant with rooms on top. Staff were friendly/helpful. Room was comfortable. However, there was a loud music/dance venue just behind the hotel on the Friday night that kept us up late.

My husband and i get 2 child free nights a year on our birthdays so we book a stay somewhere, this time we chose the terrace which is somewhere new for us, we arrived a bit early at 235 for a 3pm check in and went to reception which you need to press a button for someone to let you in, we were waiting for a little while and i decided to go check at the bar to see if there was another way in or get someone to help. There were 3 bar staff standing at the bar talking so i told the women at the bar that we were just waiting to check in, she looks at her watch and says "check in isnt till 3" (which was at this stage 20-15mins away) i said thats alright but could we put our luggage in the lobby so we can go park the car and we will be back, she then told me "we are in the middle of bottomless brunch" i told her okay ill go back and wait as i didnt really get a clear response from her, i walked back to the reception door and waited another 5 mins for someone to come check us in, the reception lady who did check us in was lovely but the bar lady made me feel so unwelcome from the minute she opened her mouth. The next morning we waited 40 mins for our coffee, which we had to check on after we finished our breakfast, i beleieve the ticket wasnt printed but no appology either. I would not recommend staying here as they are more concerned with their bottomless brunch that staying guests

Close to the Convention and Exhibition centre

Good experience

Lovely old style boutique hotel right in the kings park end of town. Rooms are large and nicely decorated and the staff were friendly. But the hotel had some real disappointments for us. 1) Not one but twice out of our four nights stay they completely forgot our breakfast order... while they were very quick to charge us extra for our flat white coffee and juice. This left us doubly annoyed, firstly that after paying so much for a room they were so miserly as to not provide a decent coffee, and second that they happily charged us for four breakfasts we never received. Unnecessarily mean spirited and left a bad taste. 2) While the rooms and bathrooms are large and beautifully laid out, the soaps and shampoos are way way below the standard of the rooms, again leaving a feeling of being mean spirited. 3) Instead of the international standard of two thin and two thick pillows, we got just two extra large, long and extra thick pillows which were extremely uncomfortable. Why?? 4) when I searched for the room, I searched for room with bath and coffee machine, as I really like a bath while on holidays and see a good coffee as an essential start to the day. The bath was great, but their definition of a coffee machine appears to be an electric kettle and instant coffee! Which simply does not pass the muster these days! Crap coffee is the surest pathway to crap reviews! Would I come back... probably not, sadly, because I liked the location and the rooms

Beautiful building. Terrace room was lovely. So close to shops, cafes, botanical gardens etc complimentary breakfast was good. The room would have benefited from extra towels, much nicer in house bathroom supplies (soap etc), in house movies and a stocked mini bar. A guest information book about the building, room and area would have been great too. We loved our stay.

The Terrace Hotel is adorable. ON this particular day a staff member exited unexpectedly. Check-in was a shambles ~ no one to ‘welcome us’ or provide a key for well over an hour. All staff members were in the bar and I along with another couple were simply told to ‘wait.’ We did exactly as we were told. The strange thing is that the check-in process took under a minute. If a staff person had left the bar, checked our identification, handed over the key, we could have scurried to our rooms and returned to enjoy the bar atmosphere, too. The bar duty manager provided the three of us w/a complimentary beverage which was kind. They will continue to struggle until they get additional staff on board. Lovely spot and location. P. Gordon Stevens

Overall our stay at the Terrace hotel was a little disappointing. The smell in the hotel room was horrible. The air was stuffy, as there was no way to open the windows. The view was underwhelming. The location was far from convenient. The lighting in the bathroom was not sufficient to do makeup. The positives would be the soft clean bed, deep bath and very friendly accommodating staff. The complimentary breakfast was delcious and well cooked, however, a little disappointed to being paying extra for a cappucino, and bacon with our eggs.

This is a beautiful building in a lovely part of city. We enjoyed our stay but there are definitely things they could improve on. Bathroom was not very clean, sheets used as doona covers and most unfortunately the breakfast was terrible! Instant coffe and stale waffles, completely inedible. This has the potential to be a lovely hotel so hopefully our stay was not the norm.

The bedding didn’t fit the beds Breakfast was supposed to be included which I would have thought should have been a decent coffee not instant Won’t be back