voco Vienna Prater, an IHG Hotel

Lovely ecconomical and ease of access to the city

Beautiful room and amenities. Easy to get to the metro to go to the city center. Restaurant had good food and nice bar.

Clean lovely room, friendly staff, would book again

Sehr nette Mitarbeiter, schöne Zimmer. Die Zimmer in den Innenhof sind sehr ruhig und man hat eine coole Aussicht auf die anderen Gebäude. Die U-Bahn ist gut zu Fuss zu erreichen, damit ist man in weniger als 10min im Stadtzentrum. Es hat ebenfalls gleich meherere Supermärkte in der Nähe. Einzig laut ist es, wenn sich andere Gäste im Gang aufhalten. Dies hört man sehr gut. Die Betten sind ebenfalls bequem und sauber ist es auch. Würde ich auf jeden Fall wieder buchen.

We arrived two hours early for check-in due to our flight, but the reception staff were very welcoming and helpful. They took our luggage while we sat in the restaurant and had a drink and lunch while we waited for our room. They even checked with housekeeping to see if our room was ready early. We were in no rush, so we were happy to eat lunch. The staff were very friendly and attentive. One evening for dinner, they didn't have any sugar free drinks for my boyfriend who is diabetic, so they removed the drinks from our bill as a courtesy. The room was spacious, clean, and comfortable. The hotel is a short walk from Vorgartenstraße u-bahn station, so it's very quick and easy to get into the city. It was our first time in Vienna and we would definitely stay here again.

Great place, all good

Clean ,friendly staff

There was bugs on the floor of the bathroom very old hotel

Sehr talles Hotel, frías y und Modern und zu Fuß vom Büro erreichbar

Service is bad

Great friendly staff

The hotel is modern, clean and of a high standard. Having said that, I would have expected that the damaged tiles in the bathroom would have been replaced, not just filled in. I was also surprised that my towels were taken away on one occasion and not replaced, and that the bins weren't emptied. This is not what I would expect from a 4* hotel. Nevertheless the staff were always very helpful and professional, and promptly sorted any issues. Additionally, although the hotel promotes its energy efficient policies, the AC was always left on in the room by cleaning staff, and the towels were replaced even when hung up to be reused as instructed. All in all I would recommend the hotel as the bed was very comfortable, the room is fitted with up-to-date furnishings, and the the hotel is located only a 5-10 min walk from the subway.

Schönes Hotel, leckeres Frühstück, gut gelegen für Ausflüge. U-Bahn in der Nähe, die einen in fünf Minuten zum Stephansplatz bringt. Gerne wieder.

Front desk was eager to help us find our way to the main city. Also guided us using a map. Was extremely kind and helpful.

Exceptionally friendly staff. As a result of some flight delays and other complications with our luggage we arrived at the hotel with our kids very early in the morning, well before the check-in time, and completely exhausted. The lovely lady at the reception desk was extremely accommodating, setting us up in a room so we could rest, recover from the exhausting trip, and get a good use of our first day in Vienna, before our larger room would be ready for us to check in. Top notch hospitality! The rooms and hotel were clean and well maintained. The hotel was an easy 6-7 minute walk to the U1 line of the subway, so it was very convenient to explore Vienna from this hotel.

Clean, delicious and kind breakfast

The hotel is modern, clean and easily located near public transportation. The staff were very nice and friendly!

호텔 위주는 도심 중심에서 조금 벗어난 조용한 호텔로서 아침 조식도 괜찮은 편입니다. 단 호텔에서 제시된 공항 셔틀 서비스는 택시이면, 요금도 더 비쌉니다. 카운터에 계시는 분들간에 서비스 전달이 되지 않는 부분도 있습니다. 대체적으로 괜찮은 편입니다.

Sehr gutes Frühstücksbuffet, das auch sehr lange nachgefüllt wird. Abends Restaurant- und Barbetrieb. Nahe gelegene, günstige Parkmöglichkeit an der Donau. U-Bahn ins Zentrum (U1 Vorgartenstraße) gut erreichbar. Super Zimmerservice! Billa direkt gegenüber.

Repos calme et personnel attentionné