Hospitality Inn

Good service from staff when needing help with room change

Didn't like the fact wifi didn't work as advertised

Staff Were GREAT. Coming from Vancouver Island and back to back storms cancelling many Christmas and Boxing Day ferry runs and in addition with the Coquahala snowstorm my planned Kamloops arrival at 2:00 Pm was delayed until 11:00 PM two hours Past check-in :-( but I phoned several times to let them know and they kept someone standing by for my late arrival. Two thumbs up for that as I was also greeted with a smile and happy to have us. Rooms were as shown in the photos, modest and clean, Beds very comfortable. Thanks for having us and staying up late to receive us. Brad V.

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Good price

The room needs a deep clean as well as a good maintenance. You can see spider at the ceiling and dead fly on TV. Dusty table you still pay the same price like other inn.

Room had no heat. Went to do a presentation. Came back and there was still no heat. Also the parking lot was flooded with cops. Not a great experience.

Very rundown and old, but bedding was clean. All I wanted was a clean bed to sleep in and this place just met the criteria but nothing more than that.

Oh boy, avoid this place. Worst hotel room I've ever stayed in. You get what you pay for. Overwhelming stench of mold, most dilapidated bathroom and fixtures I've ever seen. Most of this property is closed due to being condemned; I'd suggest the rest is soon to follow.

We selected this property because of the price, and the photos showed decent rooms, plus the outside looked really, really good. They only took outside photos of the back, which had a treed, grassy area with easy chairs, picnic tables and a terrific view over the city. Upon arrival, we saw an old, somewhat delapidated building. The room was on the small side, which was ok for just a couple of nights. Because of the age, there was a musty smell in the room, the bathtub had a black strip going down the middle toward the drain, and the showerhead was so small, it was difficult to get wet. Waterpressure was ok though. The sink faucet wasn't secured properly and lifted right off a couple of inches, and upon using the toilet for No. 2, it didn't flush. At the office we were informed that the maintenance man wasn't in at the moment, and were offered a plunger. So in the end, we fixed that little problem ourselves......

I have stayed here on quite a few occasions but this room is by far the worst room I have stayed in. The room is quite dated there is what I believe to be black mold. However I am not an expert so I can not be sure. The window is broken and the glass is still laying outside the window on. The ground and the window is covered by plywood. The bathroom is on such rough shape due to being dated and the fact the water was left running for a very long to I will not say how long it has been running because I have not been here but I will say I stayed here a week ago they tried to give me the room the water was on I brought the keys back because I could not turn the water off and I was told this was the only room available this time around the water was still running eventually I found a pipe wrench and shut the water off. The room was very humid. Overall I would not stay in this room if I had a choice. And if I ran a hotel there is no way on gods green earth I would let anyone stay in this room. Now the young lady at the front desk I have grown to appreciate her work ethic. She is very by the book follows all the rules and can not be pressured in any way from any guests.I very much admire and respect that. She is a very nice person and is overall my favourite part of coming to this hotel. However some of the other staff have been here a while and yet it still seems like it’s their first day every day.

The place is very run down, half of it was burned down while the other 1/4 was boarded up. There was, even a burned down car in the parking lot. The rooms were so old and wallpaper peeling from the walls. I wish I can post pictures cause I didn't end up staying cause it smeeledlike smoke. I didn't get a refund after checking in and leaving 15 min later.

No heat. The door has big air caps in the door. You can see day light thu the door.

Best price, clean and simple.

The parking lot was clean, with lots of space for parking. The door was lockable but poorly sealed. The bed was comfortable and clean, there was soap, towels, a hair dryer, and two rolls of toilet paper, stains in the tub —TV, AC, heat, stove, fridge, and microwave, no pots pans, or utencles. Two chairs, both in need of repair or replacement, two tables, dresser? for TV and one night stand. Nice view out back with a bench and pick-nik table. The smoke detector would start beeping once in a while for no apparent reason. Pool available.

I’m surprised it has a business licences. It looks condemned. Half buildings burnt or boarded up. Dirty rooms no landscaping maintenance. Looks like some low income housing could be happening but most of place is inhabitable. We did not stay. Looked inside room and canceled booking. Made complaint to Expedia. Photos online were probably from 5-10 years ago. It probably was a cute place at one time. I’ve stayed at many three star or less places. This should not be allowable to advertise as proper inn or motel. Beware.

The bath hot water tap was stuck to running. It had obviously been like that a long time as the bath had turned green where the water was running. Sink cold water tap would not turn on. Food splatter up the wall near the fridge. Too tired to complain, thankfully the pillows and bed were fairly comfortable and seemed clean.

Terrible...should have called Kamloops business licensing. poor reception. room 430 has power bars and extension cords attached to the walls. Window was cracked and dirty. Bathroom disgusting with sink taps not attached and tub worse we have ever seen. WE WOULDN'T EVEN SHOWER! We had prepaid ....no refunds and it was late The bedding was clean.

This hotel was so terrible that we did not stay we went to another hotel instead. Please do not recommend this hotel to anyone

La persona que atendia enojada nos abrió la puerta y nos tiro las llaves diciendo que no era hora de llegar. Lleguemos a las 22.00 y la hora de llegada era a las 21.00. Durante la mañana yo habia enviando un mensaje avisando la hora de llegada y que veníamos viajando desde lejos y habia mucha lluvia y cortes en la carretera. Eso no le importo y respondió muy mal. De hospitalidad, nada