깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소

最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.

非常に良かった。

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…

Pulito- disponibilità del personale

호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.

가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.

近地鐵站，去啲中心點都好近，附近亦都有好多食肆，而係我哋最鍾意嘅大排檔附近都有平靚正！

不错！推荐！服务很好！早餐也很丰富。

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.

깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.

Great location, and perfect hotel. Good service and highly recommended.

Beautiful property, excellent restaurants. Highly recommended.

New and clean. The staff are very pleasant and helpful

Awesome hotel with stunning architecture. The staff speaks very well English.

호텔은 전반적으로 시설도 좋고 조식이 무척 좋았으나, 프론트 데스크 직원이 이렇게 불친절한곳은 처음 보았음 . 여자 2명이 있었는데 그중 한명, 싸우자는것인지, 직원 이름 사진 찍어 두고 싶었음