Really nice staff, on way in and I was given information leaflet about events in London that I briefly mentioned in conversation which was really helpful. The staff were really polite and helpful and gave us basic knowledge of area when we arrived which was great. The room was clean and tidy

Great little hotel just for a night or two

This hotel is ideally located a few minutes walk from Victoria Station. From there you can easily walk to Buckingham Palace and therr are many buses that take you wherever you want. Staff super friendly, complimentary coffee at all time at reception. The room was small but really nice and clean. Excellent value for money.

The staff are exceptionally welcoming and helpful. Positively surprised by their kindness. Faint train noises can be heard from basement rooms, but not disruptuive. While the bathroom sink is quite small, but the overall bathroom is clean and well-maintained.

Très dur de dormir car ma chambre donnait sur des voies de chemins de fer... avec des trains qui passaient toutes les 30 secondes

Rien à dire sur la chambre par contre le petit déjeuner peut être largement amélioré surtout par rapport au cout de la chambre

Ett trevligt familjärt hotell med mycket trevlig personal. Vi kände oss verkligen omhändertagna och välkomna. Rent och fräscht, förhållandevis centralt. Perfekt läge om man kommer till/reser från Victoria station. Enkel men bra frukost.

.

Was in a below street level room, reasonably clean but rather noisy from other guests and street noise, small room, worn out furnishings, difficult to access power ports. Didn't find the place to be good value for the rate. Would prefer to not stay again

Washroom is spacious but would be good if the staircase is straight and easy to walk. It’s quite tight to walk with luggages but we got help from the staff at check in.

The location is perfect! Close to Victoria Station and national express coach station.

Not ADA friendly. Winding staircase is impossible for mobility issues. Ask for a floor without stairs.

We stayed in the basement and it was difficult to carry luggages in and out of stairs (no elevator). Other than that the Hotel location is excellent.

Property was lovely and clean. Would not reccomend having breakfast as there are no facilities just a few tables in the small reception area. There is free tea/coffee though. Train lines runs past the hotel with trains running constantly so quite noisy

good location. close to train and bus station.

The staff is SUPER kind! But the hotel is not great. Breakfast is poor. Basically they offer you plain sliced ​​bread with cheese, and bananas. Te bedroom is super small, and bathroom is challenging.

Comfortable stay and would recommend

Great check in experience from the receptionist. Friendly and very helpful. Room was big enough for a single traveller and the shower was good.. Some train noise - not surprising given the location. Hotel well situated for eating out etc. and of course travel through/from Victoria

The property was perfectly located for parking in a local car park and also close to my meeting location. There were numerous places to eat and my room was clean, tidy, equipped with a spotless en-suite, a comfy bed and air conditioning. Everything I needed for my stay. I did ask for a quiet room as I needed to work prior to my meeting. I was allocated a room in one of the houses around the corner facing a side road rather than overlooking Paddington station rail tracks and coach station. (Both within two minutes walk if you need somewhere to stay before or after your travels ). I was welcomed by the reception staff member and walked to my room around the corner. He was friendly and helpful in directions to my meeting location. He also recommended a local pub for my evening meal and it didn’t disappoint. The next morning I had a continental breakfast in the small but clean reception area. I prepaid for this and it was value for what I had paid. The staff member in the morning was also friendly and explained what was available to eat. Overall, it was a good stay and fulfilled my needs. I would stay here again but would ask for a quiet room again as I am a light sleeper.

Enjoyable stay in this modern hotel close to Victoria Coach, Rail & Tube stations. Room was clean, large bathroom had everything you need, king size bed was very comfortable. Manager & staff were welcoming and helped take our luggage to our room. Complementary coffee whilst our room was prepared was very welcome. Recommended.